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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2961-2970 out of 6134

A

Anonymous

07/16/19

4.5 out of 5

Good for conferencing

What do you like best? zoom is the best video conference for sharing information through screen sharing.As a part a zoom user can host sessions as a administrator or user can attend the classes provided by any user via link as well as meeting ID.A zoom application can be used in mobile as well as in pc.A zoom can have both paid and free trial version.The video quality is depended on its internet.it has good user interface What do you dislike? As zoom contains paid it is having ...

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A

Anonymous

07/15/19

5 out of 5

ZOOM MAKES IT EASY TO GET WORK DONE EVEN WHEN I DO NOT KNOW HOW TO GO ABOUT THE WORK

What do you like best? There are times I get stuck while trying to get somethings done on my system. With zoom, I can video call a friend who knows how to perform such tasks, share my system with him and get to learn or watch him do it. I so love this feature about zoom. I have used it countless times. And for video conferencing, zoom is just superb. What do you dislike? Adding of contacts sometimes may take time. I don't know if this is most times a network issue from my end, but ...

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A

Anonymous

07/15/19

4.5 out of 5

Powerful Video Tool

What do you like best? Zoom is incredibly easy to use – across the globe. It makes getting in touch with remote employees, conferencing, and selling clients extremely easy and pain free. What do you dislike? Once I began using it I thought it was difficult to use. I wasn't entirely sure how to set up meetings – but after learning and onboarding, I've found it awesome. What problems are you solving with the product? What benefits have you realized? Video conferencing, ...

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A

Anonymous

07/15/19

5 out of 5

Zoom Zoom

What do you like best? Audio quality and screen sharing option. It as very good audio quality and very easy way of sharing screen. It helped us a lot to share our project with team members through remotely. We use it daily basis for sharing the project update and it helps us to work remptely. Also we use it weekly basis it means every week we have WSR(Weekly Status Report with client. It is very helpful for us to share the WSR with client all over the world. What do you dislike? ...

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A

Anonymous

07/15/19

5 out of 5

zoom" excellent conferencing interface

What do you like best? Zoom is software that provides an excellent interface, it allows me to communicate visually in a very efficient way, it all has a very friendly interface that allows communication to be very fluid no matter the distance. I love using Zoom because it is easy to use, reliable, and very affordable. Another thing I like about the software is the easy handling of its tools. You don't need a tutorial to learn how it functions. Zoom allows us to schedule client meetings ...

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A

Anonymous

07/15/19

5 out of 5

Zoom a complex modern innovative tool for video conferencing

What do you like best? Following are some of best features of zoom.Quick Invite, Record Meeting,Share Screen,Mute Audio,Turn Off Video,Mute Everyone,Always Mute Microphone,Always Turn Video Off,Display Names,Auto-copy Invite URL When Starting a Meeting,Enable Shortcuts Outside of Zoom,Meeting Reminder (Mobile,Touch Up My Appearance,Slack,Zapier. What do you dislike? I find it a bit heavy in the use of resources. Sometimes when using video the CPU reaches 100% and the PC slows down.CPU ...

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A

Anonymous

07/15/19

5 out of 5

One click connect to web conferences

What do you like best? Zoom has a one click interface to connect to web conferences. It has a gallery view for participants which can be toggled. Easy controls to mute all participants or selectively mute them. Even easier to grant presenter rights and controls to participants. Intuitive design for taking screenshots and recordings What do you dislike? Zoom tends to get a bit sluggish in case there are 40+ participants. The participant gallery view sometimes hides the entire screens ...

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A

Anonymous

07/15/19

5 out of 5

Zoom your chances of Meeting Customers with this Video/Audio Conferencing Tool

What do you like best? The recording future,all control buttons which can be moved across the screen and also screen sharing which is very simple and easy.Enable Shortcuts Outside of Zoom.Meeting Reminder (Mobile.Touch Up My Appearance.Most Importantly integration with Slack. What do you dislike? The fact that only host can record video and participant cannot record any thong.we heard that there is a bug in mac version of zoom which lets access out private recording which is a serious ...

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A

Anonymous

07/15/19

5 out of 5

Excellent Video Call Software

What do you like best? Zoom is very easy to use and requires little knowledge for clients to use. This along with the fact that you do not need an account to use, makes it the best option for freelancers or people who work with a variety of clients. Training someone to set up a Skype account should not be a part of the job that you are freelancing for. In addition, the video calls are very light and are able to stream pretty seamlessly even on bad internet connections. I don't know the ...

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A

Anonymous

07/15/19

4.5 out of 5

Use Zoom to make wonderful video conference

What do you like best? As a part sharing information nowadays it is very useful for many industries or institutions .It is best video webinar , conference meetings application.It contains good user interface.We can host meetings as a administrator as well as we can attend the meeting which is hosted by anyone through url or meeting id provided by administrator. We can share not only screen but also mouse controls and keyboard controls.In this application we can record the meeting so ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].