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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2971-2980 out of 6134

A

Anonymous

07/15/19

4 out of 5

Overall reliable product

What do you like best? It is reliable. We have a plug-in with google calendar so it is SUPER easy to schedule a zoom meeting. I like one click join to the zoom screen share. I like all of the features associated with screen share, esp remote control (I’ve had to have teammates located remotely take over my screen and that is a nice feature. What do you dislike? When the zoom meeting shows on my apple calendar, it’s the zoom hyperlink that displays in the location slot but I want it to ...

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A

Anonymous

07/14/19

5 out of 5

Love the platform

What do you like best? This is a user friendly tool for communication. I needed something where I can easily track my conversations on a web based server who I feel confident in. Thank you. What do you dislike? I am slow in determining all of the benefits of Zoom. Much of what I Zoom for is fairly straightforward, but I know that as my business grows and I use it for larger groups and alternative support for my video messages, I will need more coaching in the use of the platform. I ...

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A

Anonymous

07/14/19

4 out of 5

Solución audiovisual con tu equipo de trabajo

What do you like best? Es un programa que cuenta con buenas características para la realización de videoconferencias con su equipo de trabajo, adaptado al cambiante y acelerado mundo de la actualidad. Esta herramienta se enfoca en crear canales de comunicación efectivo para sus usuarios; no obstante, su enfoque no solo es empresarial, dado que en el ámbito educativo es bastante aprovechable, por grupos de estudio a distancia. What do you dislike? Pese a que ofrece un servicio gratuito ...

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A

Anonymous

07/14/19

4 out of 5

Best Video App for my Business Communication

What do you like best? Zoom has been the best so far for me as a lecturer because it makes my job a little more faster and easier to communicate with my students even when am away. It has always been the best reliable cloud platform for video and audio conferencing I have ever used as a lecturer for my students and with all proof that they enjoy using it because of it capability on different devices. It is also affordable for anybody to use. Lastly I must say Zooms customer ...

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A

Anonymous

07/14/19

4.5 out of 5

The best conference application I've used

What do you like best? It is a super simple application to use thanks to its comfortable interface. All its features and available options are presented in large buttons that allows many people who are not familiar with this tool to use it without problem. I love it because I can use it from my cell phone or my computer quickly. It is also light, so the devices do not slow down when executing it. This way I can make a video conference anywhere and anytime. One of the things I like ...

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A

Anonymous

07/13/19

5 out of 5

Easiest video conferencing system I’ve ever used

What do you like best? Zoom sits above all other video conference services for me because you don’t have to mess with downloads or call in links or anything that typically makes meetings start a few minutes late - you just click a link and jump in. The share screen capability is super simple to use and to jump around between different peoples screens and I’ve been on several calls with up to 20 people or more and everything always runs smoothly. What do you dislike? The time limits on ...

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A

Anonymous

07/13/19

5 out of 5

I enjoy using Zoom ; either as an end user or meeting host.

What do you like best? I found Zoom easy to use from day one ,primarily because it had an intuitive interface. I can setup meetings quickly ,send out invites to my colleagues,and they can join my meetings in minutes by simply clicking on the meeting link. Beyond desktop use, Zoom has a mobile app. for use on mobile device ; be it on iOS or Android.Beyond just team meetings, I have recently started using this program for distant learning too and the experience is just as cool. What do ...

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A

Anonymous

07/13/19

5 out of 5

One of the best applications for videoconferencing

What do you like best? Previously I had used other applications to make videoconferences but since I tried Zoom I was delighted with all the options it offers. I think it is excellent to be able to take control of the computer of one of the guests, have a whiteboard to write concepts, high quality video and audio and also the possibility to record the sessions, all in one application. No doubt Zoom is one of the best if not the best application for videoconferencing. What do you ...

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A

Anonymous

07/13/19

5 out of 5

Zoom is a Simple and Amazing to use

What do you like best? The best thing about Zoom is we can connect multiple conferences meeting with attendees who connecting from there personal devices, amazing app which is coming together face to face on Zoom, This is really simple with high video and audio quality bringing us together feels just like we are in the same room. What do you dislike? They need to add more feature some times zoom behave reluctant. Recommendations to others considering the product: I feel Zoom is ...

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Anonymous

07/12/19

5 out of 5

Videoconferencing with all your equipment in a simple and secure way.

What do you like best? What I like most about zoom is that it allows me to communicate by video in a very efficient way, it also has a very friendly interface that allows communication to be very fluid no matter where we communicate from. Its basic version has many interesting tools that speed up the remote work, it is easy to maintain communication with people from different parts. Also with a couple of clicks you can share your screen with the interlocutor to share information in real ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].