9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2951-2960 out of 6134
A
Anonymous
07/16/19
Webinar
What do you like best? Super easy to use and the chat is so so helpful. It even tells you if the person will reply to your question on the chat or live. What do you dislike? Not sure if its a possibility, ut it would be nice if we could rewind the live just a little bit to get the information once again right away. I know we can have access to it later, but live would be better. Recommendations to others considering the product: Super fast and easy to use. Just follow the steps and ...
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Anonymous
07/16/19
Super convenient & straight forward
What do you like best? Super easy to figure out, even if you dont have experience using & their chat rep's are super helpful incase you have any questions! What do you dislike? I wish there was a more clear way to use this without downloading a separate program. I'd like easier way to install/connect to Microsoft outlook email system. What problems are you solving with the product? What benefits have you realized? Any problems or 2nd guesses I had were solved once I chatted with one ...
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Anonymous
07/16/19
Zoom is hands-down the best video conferencing tool.
What do you like best? I love zoom for it's capabilities of screen sharing, while also being able to record both video and audio on both sides. This makes it great for webinars and things of the like. What do you dislike? Zoom can be intimidating to use at first, with many different options. Also, the idea of hosting vs not hosting can be confusing to some clientele who are new to the program. Recommendations to others considering the product: Definitely watch a quick how-to. It ...
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Anonymous
07/16/19
I use it to communicate via video calls several times a week
What do you like best? It is easy to install by a link and widely used by different companies for remote collaboration and communication. I like the recording feature, screen-sharing options, and sending invites using a link. Running zoom is easy an fast. Joining and leaving the meetings is easy too. What do you dislike? It's not so much something I don't like, but there is a bunch of free software's out there that do really similar things to zoom. Zoom is more professional though, so ...
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Anonymous
07/16/19
Best for routine meetings
What do you like best? It is the best meeting app. I really like the zoom for meetings especially schedule, share a screen feature. All these features work very smoothly. Moreover you can chat that is very important feature in Zoom app. What do you dislike? Sometimes video doesn't work in iOS app. I don't like how sometimes it automatically minimizes the screen. Recommendations to others considering the product: Best app for regular meetings. What problems are you solving with the ...
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Anonymous
07/16/19
Excellent zoom for video conferencing
What do you like best? I really like Zoom a lot since it is an application that I can use in laptops and mobile phone is super easy to access and easy to use, it is the best to make the highest quality video conferencing, it allows us to make invitations quickly to last minute meetings with customers, partners and employees who are outside the company, it has storage in the cloud which keeps all the videoconferencing, its software is very light and allows us to share the screen in a ...
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Anonymous
07/16/19
We hold productive meetings and get more things done with Zoom
What do you like best? I like that Zoom is based on providing video meeting solution and it does that job seamlessly. That has to be something that I love the most. You are getting what you are signing up for and much more. The additional much more does not come at the cost of sacrificing the quality of the needed. That is another thing that is much appreciated. Audio quality is great. Video is great. Screen sharing is great. What do you dislike? It is dependent on the internet, so ...
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Anonymous
07/16/19
Zoom Zoom Zoom
What do you like best? So convenient to use when I am scheduling meetings or interviews for several remote locations. It has been a lifesaver for the companies I have worked for because everyone works all over the place. I like that I can schedule an interview or a meeting and share the link for my attendees. it is pretty effortless and allow us to be very productive. I also like the many features to mute and share the screen. What do you dislike? so far there isn't anything that I do ...
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Anonymous
07/16/19
Consulting Analyst
What do you like best? Quality of video and sound. It is the basic function of these programs, but is often lackluster; Zoom seems to be one of the best. Also the screenshare function does not cause any significant slowdown. What do you dislike? Once your meeting sizes reaches >10 or so, there can sometimes be slowdown. What problems are you solving with the product? What benefits have you realized? Interestingly, Zoom has been a tool of learning and teaching for me. At my last ...
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Anonymous
07/16/19
Zoom - LiveMeeting Conference
What do you like best? I would like to Thank Zoom. When i connect with other third party vendors i use to connect with Zoom. where in our our proprietary live meeting will have certain restriction. Most of my live meeting communication with Zoom. its easy to setup and share my screen with group conference on live streaming features, voice call features, Scheduling live meeting these are some of the features which i mostly used and its awesome. What do you dislike? very rarely video ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].