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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2781-2790 out of 6134

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Anonymous

07/30/19

5 out of 5

Simple, Elegant & gets the job done

What do you like best? I've used several Video conferencing softwares and zoom has been the most reliable. We use zoom for all sorts of internal & external meeting. It is simple, self explanatory and effcient What do you dislike? No software is perfect. I rarely experienced glitches like audio connectivity issues & chat not working. What problems are you solving with the product? What benefits have you realized? Being in sales, we need a reliable & affordable video conferencing ...

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A

Anonymous

07/30/19

5 out of 5

Easily zoom, create and run video conferences

What do you like best? in this new inclusive technological era where communication is part of a fundamental process for all organizational growth has emerged the zoom tool who for us particularly has been very helpful in everything that refers to the issues of videoconference creations and external calls either internally or externally considered by us an application of vital importance and technological growth, where it is increasingly necessary to be updated at the forefront of advances ...

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Anonymous

07/30/19

5 out of 5

The Best Online Conferencing Tool

What do you like best? Zoom has turned out to be one of the best tool for video conferencing, holding and joining meetings remotely and easily. It is one of the widely used Software by professionals and moderators with several different features in-built such screen-sharing, scheduling and arranging events etc. It also has a very friendly and neat UI, allowing newbies to adjust and fall in love with it in a short time. The features such as messaging, file-sharing, adding and managing ...

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Anonymous

07/30/19

5 out of 5

'Face to Face Conferencing with Ease'

What do you like best? Zoom is an extremely powerful tool if you're looking for something more formal than FaceTime or Skype with a lot more capabilities. From the virtual classroom features, to the conference style/keynote features, it has the versatility to meet every virtual need for facilitating information. When I'm presenting to the group I can enter presenter mode and be the only screen allowed to project while a live comments and chat box will allow me to monitor any key questions ...

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A

Anonymous

07/30/19

5 out of 5

Great video service that is easy and intuitive to use

What do you like best? Zoom is an easy-to-use app, with 3-rd party comm add-in for Microsoft Outlook. With the ease of scheduling, connecting, and screen sharing available, it's overall a very easy program. What do you dislike? You can only schedule on behalf of so many people. Recommendations to others considering the product: If you are looking for a good streaming experience for your meetings, this is a great software to use. What problems are you solving with the product? ...

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A

Anonymous

07/30/19

4.5 out of 5

GREAT Video Software for Numerous Uses

What do you like best? Zoom is more than just a way to Video chat. During a Video Chat, the quality is always great and it’s been simple to use and to introduce to others by sending a link for joining chats. If you need to Record anything from a Chat, to an Interview, to a Presentation, this app lets you do it and very easily. You can choose the format of the video recording (containing both screens, only showing the camera view of one screen, showing the other computer screen to observe ...

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Anonymous

07/30/19

4.5 out of 5

Standardized, low cost, and a variety of features

What do you like best? I've never had to pay for Zoom because I've mostly worked at smaller sized startups and I find that Zoom has more than enough features for me to get what I need to do done. I think the audio quality is always great, I love that each user can have his/her own meeting link and you can always just copy and paste that link and send it to someone. The video sharing feature is also very useful, and sometimes I use it to record meeting sessions, too. What do you dislike? ...

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Anonymous

07/30/19

4.5 out of 5

Wonderful video conferencing app

What do you like best? This is an amazing video conferencing app which any one can have for its business. Wide range of options and features which makes it more useful. It comes with screen sharing feature upto 100 people which helps in presentations, reviews and workshops. This can be used on any computer or smartphone. What do you dislike? Nothing I am not encountered with any critical error or bug. Recommendations to others considering the product: If you wish to save your ...

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Anonymous

07/30/19

4 out of 5

Zoom, ideal for communicating with your customers

What do you like best? What I like most about Zoom, are its functions for meetings and seminars, the online chat allows an excellent group cooperation, and helps us greatly to communicate with our clients, another thing that I like is its mobile application is quite fluid, stable and It has an intuitive and easy to use interface. What do you dislike? Although it is not something related to some damage of the Zoom platform, one of the things that does not guide me is that many people do ...

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Anonymous

07/30/19

4 out of 5

Easy to use conferencing tool

What do you like best? Easy to use. The zoom desktop application makes it very easy to keep track of and join scheduled meetings without having to even go to any calendar invite. The chrome extension with gmail calendars makes it extremely easy to schedule meetings with unique meetings links for each. What do you dislike? Space offered with the basic package for recordings is extremely low and difficult to use and backup the recording. Needs to be done one by one and can't even be mass ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].