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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2751-2760 out of 6134

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Anonymous

07/31/19

4.5 out of 5

Zoom is yet another good Web Conference solution!

What do you like best? I like how easy it is to join a Zoom meeting even if you do not have the desktop client installed. What do you dislike? It is not immediately clear how to keep any chat text after the meeting is over. I know I can do it if I am the leader of a meeting, but if I am just an attendee that does not seem possible while that should be quite easy to do. Recommendations to others considering the product: You will not be disappointed with Zoom for a conferencing ...

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Anonymous

07/31/19

4.5 out of 5

An Intuitive Conferencing and Screen Sharing Tool

What do you like best? Zoom is a tool that we are utilizing as one of our communication platform in our organization. We are specifically using this software in conferencing and screen sharing. One thing that i like most about Zoom is the conferencing quality . It has clear audio and quality video function that contributes in making communication in this meeting very effective. It has also a feature that allows one to hold a conferencing with are large number of users at the same time. ...

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A

Anonymous

07/31/19

4.5 out of 5

Zoom Survey

What do you like best? The best part about Zoom is how easy you can dial in from mobile / audio connection via mobile. I also like how easy it is for our customers / prospects to use. Communication through Zoom is also easy (instant messaging capabilities What do you dislike? I don't like how when you open the call how participants can automatically see your face - it seems like the video is set to auto on and I'm not sure how to switch that. I also think it should be auto mute and ...

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A

Anonymous

07/31/19

4.5 out of 5

Great to work with.

What do you like best? I like the easy interface and simple use of the program. It wasnt hard to learn to use. What do you dislike? I dislike that your can only do videos with time limits on the free version. Recommendations to others considering the product: Make sure your audio and video settings are controlled by the admin so that when you first log in, viewers can not hear or see you until they need to. What problems are you solving with the product? What benefits have you ...

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A

Anonymous

07/31/19

4.5 out of 5

Quick and easy way of conferencing

What do you like best? I have been using zoom for over 3 years now and I recommend it to which ever company or team I work with. Zoom provides all the required features for a seamless and hassle free conference calls, webinars and group video calls. The personal meeting room feature is a favourite as I don't have to keep setting up meeting links prior to a call. It is instantaneous and smooth. What do you dislike? 1. To start a zoom meeting one has to install the software on their ...

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Anonymous

07/31/19

4.5 out of 5

An amazing business tool for on the go executives

What do you like best? I travel 80% of my time, so I can honestly say that my computer is my office. When it comes to online meetings I would definitely recommend Zoom. I tried Skype for Business and several other tools but they require the opposite part to install their software. Zoom can host online meeting through a web interface no problem. This makes it easier for all parties to just click and automatically join the meeting. Sharing screen, files and presentations is a breeze. ...

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Anonymous

07/31/19

4.5 out of 5

Overall the most stable conferencing tool I've used

What do you like best? Overall, this tool almost always works well. I also like the ability to send chats to individual members of a call, or everybody. The sound quality is usually pretty good as well. What do you dislike? Sometimes the audio doesn't work, for seemingly no reason. My computer will be picking up the audio, but the Zoom app will not. I also don't like that there is only an alert chime when the first person joins the call, but not subsequent people who join, so if you're ...

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A

Anonymous

07/31/19

4.5 out of 5

Best Video Confrencing Tool

What do you like best? Zoom is an awesome tool for Webinar or Video / Audio Conferencing. Best Part of Zoom meeting that you have an option to share your complete screen or particular application such as Chrome , firefox, visual studio or any other application which you want to share. It is the best part of zoom . Multiple options to attend the meeting (via phone call or zoom app or using join a meeting option on zoom site . What do you dislike? If someone created your zoom meeting ...

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A

Anonymous

07/31/19

4.5 out of 5

Speak face-to-face with your team

What do you like best? Zoom is incredibly easy to use. Its interface is very straightforward. You can trust any user to whom you send an invitation will be joining the call effortlessly in just a couple of minutes. It performs perfectly almost always, the moments of downtime are something rare, and quality is always excellent. It has really improved our leadership to set goals, expectations, and share our news across our company. What do you dislike? Zoom will only perform good when ...

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Anonymous

07/30/19

4.5 out of 5

If you want to experience the best audio/video experience without dropping any calls, welcome.

What do you like best? The best thing about zoom is screen sharing, in cooperate world we use multiple software for both personal and professional communication and with that sharing screen become big tension during meetings with important clients, but in the zoom, I got this great feature of sharing the only screen I want to display in meeting with which I can focus on my meeting. What do you dislike? Sometimes I faced some packet drops while having a meeting with clients sitting in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].