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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2721-2730 out of 6134

A

Anonymous

07/31/19

4 out of 5

Reliable, easy-to-use, cross-platform business video conferencing

What do you like best? I love that I can start or join Zoom meetings on almost any device. The iOS interface is especially functional and intuitive. Audio and video are consistently excellent, even over slower internet connections. Clients have had no problems adopting Zoom as our primary collaboration platform. What do you dislike? Attendees are often lost trying to find controls. Sometimes attendees lose the video window behind other windows and find it difficult to get it back. I do ...

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A

Anonymous

07/31/19

5 out of 5

Great experience

What do you like best? Even at it's free level, the program is very useful and full of options. It allows the host to have control of a conference while still keeping participate ants engaged. it has a focus on resource sharing rather than just the face to face camera. The playback and recording features are really nice and scheduling allows participatants to enter before the host What do you dislike? I cannot set a person limit. For example, I would like to host an event with a limit ...

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A

Anonymous

07/31/19

5 out of 5

Global Communication.

What do you like best? I like that Zoom assigns me an ID number for free, with which I can connect with people in different parts of the world, I also like that this application allows me oral, visual and written communication at the same time, since it is a Perfect conjugation of video call and chat that make communication a complete process. What do you dislike? In the basic ZOOM the time for video calls is very short, only 40 minutes of transmission. Recommendations to others ...

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A

Anonymous

07/31/19

5 out of 5

Change the meeting as online meeting

What do you like best? With new technology Zoom helps to change old meeting system as the online meetings. It comes with voice, video calls with conferencing facility, group chat, desktop sharing and with many more features. What do you dislike? Nothing ti say say as bad, all features working greatly. Recommendations to others considering the product: You can Zoom not only for meetings, calls and conference calls for both vice and video, file transferring, desktop sharing and many ...

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A

Anonymous

07/31/19

5 out of 5

I am using last 3 years, it is very easy to use and good app for mobile to use any time.

What do you like best? It is very easy to use and little space to install on mobile app. its very good app for mobile also. we can Setup very easy, Recording is a good feature, video conferencing also good one, Remote control is the best option What do you dislike? All are features very good but a have a one concern that is time limit for any meeting only provide 40 min, it should be more than 1 hr. (Free user Recommendations to others considering the product: I advice to ...

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A

Anonymous

07/31/19

5 out of 5

Zoom Video Communications

What do you like best? Anytime you are needing to discuss a project or make decisions about something, Zoom and sharing your video is the way to go. It is a near replacement for meeting face to face. Nothing is lost in regards to missed body language and it keeps both parties 100% engaged. If you need a quick "yes" or "no", then the phone or IM is your tool of choice. Zoom is great for quickly connecting with anyone. The screen-share functionality is great. There is still a lot I ...

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Anonymous

07/31/19

5 out of 5

Zoom is consistent and clear

What do you like best? Zoom is consistently good and the customers I work with almost always use it as well so there's seldom any issues with them knowing how to log into our meetings. The connection is good, the voices are clear, and I like the one click call-in option on the phone. What do you dislike? Honestly, there is nothing that I can think of that I don't like about Zoom. Everything works as it should. What problems are you solving with the product? What benefits have you ...

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A

Anonymous

07/31/19

5 out of 5

Easy, Flexible Meeting Tool

What do you like best? We switched to Zoom from a competing product a year ago. I use Zoom on a daily basis for both scheduled calls with clients and spontaneous meetings to discuss clients' issues and questions. I love that it is easy for me to use and easy for the clients to log and and view my screen. It also displays video content in clear focus which is important when you record meetings to share with clients or host webinars. What do you dislike? The only thing I dislike is the ...

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A

Anonymous

07/31/19

5 out of 5

Zoom, provides great features for video playback

What do you like best? An enormous technological wave is enveloping us day by day, and where we must decide or we surf this wave, or we let ourselves be caught by the technological advances that day by day take more force, Disemitech taking into consideration that it is in a business referring to the branch of the telecommunications decided to incursionar in this new software called zoom that has provided us with excellent tools and complements for the accomplishment of videoconferences ...

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A

Anonymous

07/31/19

5 out of 5

features of zoom

What do you like best? zoom is the best in doing meetings if we have to plan a meeting with other members who are sitting in another country easily we can connect and infact more than 50 persons we can easily do meetings on zoom. and zoom provide no disturbance slot too where a important meeting can be done easily without any hindrance or without any disturbance. and what about sharing option which is simple with a single click by which we can easily share the files and documents easily ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].