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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2701-2710 out of 6134

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Anonymous

08/01/19

4.5 out of 5

Easy and Elegant way for Meeting

What do you like best? - Zoom provides extremely user friendly and light weight interface which allows user to adopt it quickly. - It has interfaces for all different channels like iOS, Android, Windows, Mac and Browsers. - Zoom provides developer SDK which helps enterprise to create their own white labelled meeting solution with minimal efforts. - Zoom provides chat for single user, all users, sharing desktop, sharing particular screen, sharing video with easy interface. - ...

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A

Anonymous

08/01/19

4.5 out of 5

One of the Best Conferencing and Screen Share Platform in the Market

What do you like best? Zoom is currently being used across the entire organization as communication platform . We are specifically using it conferencing and sharing of screens. It is exciting that this tool is great in conferencing. One can easily hold audio and video conferences.This is because it has quality audio and video feature that plays a great role in ensuring audio and video communication is effective. With this tool one is also able to hold conferences involving large group ...

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Anonymous

08/01/19

4.5 out of 5

Zoom the best video conferencing tool !!

What do you like best? Zoom is one of the best video conferencing tool that I have ever used. The best feature of the zoom are : - Zoom is very easy to use. - Using zoom one can video conference in the world. - Zoom provides the feature of sharing the screen. - In zoom one can share the screen as browser, whole desktop or only tab. SO it is very useful. - In zoom one can turn off the video. - If an individual is in noisy area he can turn off his audio. - There is chat ...

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Anonymous

08/01/19

4.5 out of 5

Most convenient and easy to use Video Conferencing Tool

What do you like best? I like that you can screen-share, you can record presentations and meetings, and it’s compatible with calendar invites. What do you dislike? The only thing that bugs me a bit is that sometimes people forget to mute their mics and there’s a feedback loop. Recommendations to others considering the product: Mute people when they’re not speaking What problems are you solving with the product? What benefits have you realized? It saves me travel time and ...

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A

Anonymous

08/01/19

4.5 out of 5

Easy to learn and easy to use, zoom helps connect remote employees to home office crews.

What do you like best? Zoom integrates easily with our other services and system. Especially google calendar. This makes creating meetings and connecting as a team much easier. What do you dislike? Sometimes the login creates issues. I will create an event then go to start it, then the system will say that I am not the host (although I just made it on my computer and logged into my account. This creates issues when remote people create meetings and we try to start a meeting. What ...

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A

Anonymous

08/01/19

4.5 out of 5

Zoom works - when it doesn't, it's usually user error

What do you like best? Zoom has Microsoft Outlook integration, so that makes scheduling screen shares and conference calls relatively painless. What do you dislike? Sometimes there's an issue where, especially on recurring meetings, it's the wrong URL or dial-in, and another one has to be sent out. I believe it stems from a discrepancy between Outlook calling it a recurring meeting and Zoom not realizing, or updating a meeting and something not syncing right. Recommendations to ...

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Anonymous

08/01/19

4.5 out of 5

Zoom, this is an app whereby one can do meeting with it online with people from different places.

What do you like best? Zoom, I love it since I can connect with many people from different places and do a successful meetings. It accommodates many people in one meeting and there is no limits. Zoom also enables people from different countries to connect and transact business meetings. It is just but the best What do you dislike? Zoom consumes data and this is its disadvantage, in a situation whereby the meeting has to be c conducted by many people certain payment has to be made, ...

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Anonymous

08/01/19

3.5 out of 5

Zoom Review

What do you like best? We use Zoom to conduct our information session about the various graduate programs we have. I enjoy using zoom because it allows me to record these information sessions for those who can't make it so I can send it out later. I also love how upwards of 50 people can tune in a one time and engage live in discussion. What do you dislike? Zoom is a bit clunky at times. It is not the most intuitive platform in that it can be hard to remember where certain features ...

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Anonymous

08/01/19

5 out of 5

My experience as a Zoom user which has largely influenced my review about this software

What do you like best? Conference video call.That has to large extent helped my organization in terms of decision making. What do you dislike? I don't dislike anything about this software because it is good and helpful. Recommendations to others considering the product: Zoom is such a wonderful software product that solve many problem in industry, education, finance, Healthcare etc. It is mainly for video conference, Video meeting, chat, video webinar etc. What problems are you ...

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A

Anonymous

08/01/19

5 out of 5

Zoom fixes video conferencing!

What do you like best? I like that zoom shows all participants at once in a GRID and that you can have breakout sessions within the same meeting. What do you dislike? Sometimes the zoom app crashes so when I try to take meetings remotely I am kicked offline. What problems are you solving with the product? What benefits have you realized? Skype for business was always crashing and the call quality was constantly terrible. We moved to zoom due to its ease of use and other cool ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].