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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2691-2700 out of 6134

A

Anonymous

08/03/19

5 out of 5

usageofZoom

What do you like best? in the zoom icons like (mute,share are very easily we can use and we can operate. we will provide the zoom link easily we can connect no need to provide the credentials for all the people. What do you dislike? 1.In the Zoom we will recording the session easily remaining all the people also can see. 2.whenever any people are talking it's showing sound symbol color going up,some times we are not finding all people at a timing talking we are talking that ...

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A

Anonymous

08/02/19

5 out of 5

Best Video Conferencing

What do you like best? I use zoom almost everyday! I love the quality of the streams and the dependability of the software. What do you dislike? Sometimes my clients that are using it for the first time have trouble turning their sound/video on. I wish there was more instruction on their end. Recommendations to others considering the product: Get a circle light! What problems are you solving with the product? What benefits have you realized? I use zoom to Coach online. I can ...

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A

Anonymous

08/02/19

4 out of 5

Communicate with zoom

What do you like best? I like zooming because it is a good alternative for communicating, since it allows for video conferencing in the cloud with an HD video, it is created to have a group collaboration, it is safe to use and easy and it makes it simple to have work or social meetings. What do you dislike? I have had problems sometimes when connecting, do not leave me. I also do not like the time limit for some meetings, otherwise it is an excellent application that is worth sharing ...

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A

Anonymous

08/02/19

5 out of 5

My Go-To Place For Meetings

What do you like best? Zoom is free, reliable, and easy to use. It's also become very popular, so when I want to have a virtual meeting, everyone knows what Zoom is and already has the app installed. I love the ability to use video, or turn it off when you don't want to be seen on screen, and the ability to share your screen with the other participants. I also like the way several people can be in a meeting room at one time and can be seen on-screen when they're talking. It makes ...

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A

Anonymous

08/02/19

5 out of 5

Videoconferences with excellence

What do you like best? Esta herramienta que facilita las videoconferencias tiene habilidades y especificaciones que son lo que la hacen increíble y diferente al resto. Comenzando con que su uso es fácil y sencillo, su descarga también lo cual es un plus para ella porque la puedes descargar en cualquier dispositivo electrónico. Te permite hacer videoconferencia con más de una persona a la vez sin importar donde estén, te permite compartir tu pantalla para que sea más practica la ...

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A

Anonymous

08/02/19

5 out of 5

Zoom info is fast and easy to use!

What do you like best? Zoom allows me to connects with colleagues internally and externally. I like that it is reliable and doesn't have any connectivity issues. UX is also very easy. What do you dislike? Don't really dislike anything. Overall very happy with the product. Recommendations to others considering the product: Make sure to be comfortable with the user experience. It is easy to use once you learn it, but can take a bit of figuring out at first. What problems are you ...

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A

Anonymous

08/02/19

5 out of 5

Quick And Clear Connection

What do you like best? You are able to see and hear meetings. The application allows you to decide what to say when you want to say it or if you don’t want to be seen you can still be involved. What do you dislike? Zoom often has it difficult to connect to internet, but it often does many things with ease. Recommendations to others considering the product: Use it, also if you don’t want to be seen you can easily turn off your camera and mute yourself so you can be there without ...

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A

Anonymous

08/02/19

5 out of 5

Higher quality experience, with easy recording

What do you like best? The word around town is that Zoom has higher quality video than other options. I've also heard it's more secure, as well. I love how easy it is to record a session and share the link, whether on free or paid service. What do you dislike? I think it's mostly human error, but sometimes we can't get on at the start of a meeting (old link sent out, for instance, or the meeting fails parts way through. Again, I don't know whether this has been entirely human or ...

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A

Anonymous

08/02/19

4.5 out of 5

Great for large group learning and remote meetings

What do you like best? Unlike some competitors, Zoom is easy to use with large numbers of people and has an extremely intuitive screen sharing system. This is the new standard for remote meetings! What do you dislike? Zoom is a little new on the market and so convincing the entire team that this was the new platform we were going to be using and that they would need to have it on their phones if they were not accessing it from the computer was a little difficult. But getting any team ...

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A

Anonymous

08/02/19

5 out of 5

Easy to use with a great free version option for those on a budget

What do you like best? I think the conference call feature is perfect. I used this feature to bring in multiple team members from all over the country for a conference call. Video and sound quality were perfect and even while using the free version which allows 40 minutes of video chat with up to 100 people. I love the screen share feature so my teammates can view my progress and see what I am seeing in real time. As long as you have less than 3 total members in a meeting you have ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].