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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2661-2670 out of 6134

II

Igor I

01/16/20

4.5 out of 5

A very good tool

What do you like best? The audio performance is very good. Both web and mobile versions are very so make to use and proved to very useful collaboration tool to communicate with my remote team members What do you dislike? Sometimes the interface is a bit cumbersome What problems are you solving with the product? What benefits have you realized? Remote team communication, communication with 3rd party vendors There is no actual installation required and basic usage of ...

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UI

User in Financial Services

01/16/20

4.5 out of 5

Great product

What do you like best? Easy to make instant meetings. Personalized rooms. What do you dislike? None so far. The UI is clunky at times but that's being nitpicky. What problems are you solving with the product? What benefits have you realized? In person meetings and scheduled meetings where the rooms are automatically generated

UM

Utsav M

01/16/20

4.5 out of 5

Best Software for video conference

What do you like best? Easy to use and don't have to log in while using a video conference. What do you dislike? Nothing to dislike as such. all features are good Recommendations to others considering the product: Zoom is the best software for video conferencing and meetings. video and audio quality are greats. we always use zoom for internal training purposes. Screen sharing and assigning a host is easier Some times it got disconnected due to network ...

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CI

Consultant in Computer Networking

01/15/20

5 out of 5

The one other meeting we were invited to was excellent

What do you like best? Clear sound with no interruptions what so ever What do you dislike? The fact that I must download zoom everytime we have a meeting What problems are you solving with the product? What benefits have you realized? Previously we used clickmeeting but only 100 seats. We are 50 000 clients. Zoom can handle this

IH

Ijaz H

01/15/20

5 out of 5

Best Service For Online Meetings

What do you like best? Zoom provide the best services like voice clarity and meeting recordings. What do you dislike? They are limited to only 40 minutes in free mood when you are using with your more than 2 employees. Recommendations to others considering the product: If you are looking for a software to do online meetings with your people than go with zoom . Thank me later What problems are you solving with the product? What benefits have you realized? Ok so far im ...

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AK

Amit K

01/15/20

5 out of 5

Amazing video conferencing, meetings, chat Software. Zooms Apps and cool.

What do you like best? 1. Super Quality Video Chat 2. Screen Sharing 3. Meeting Recordings 4. Chat Rooms What do you dislike? 1. Need some improvement in reconnecting the mettings. Recommendations to others considering the product: 1. Use this easy to use tool for meetings. What problems are you solving with the product? What benefits have you realized? 1. Easy Meeting Scheduilng 2. Video Meetings 3. Document Sharing on meetings 4. Chat

UI

User in Computer Software

01/15/20

5 out of 5

Great collaboration platform

What do you like best? Video brings people together - as a remote worker, with a large remote workforce, it helps facilitate interpersonal connections What do you dislike? Our implementation of Zoom is sometimes a bit buggy What problems are you solving with the product? What benefits have you realized? Video brings people together - as a remote worker, with a large remote workforce, it helps facilitate interpersonal connections

KT

Ken T

01/15/20

5 out of 5

Incredible Video Platform

What do you like best? Zoom is so easy to use and very reliable and cost effective What do you dislike? I have not found anything about Zoom that I dislike Recommendations to others considering the product: I have had no regrets since switching to Zoom from a nowhere platform. The support its very good as is the reliability What problems are you solving with the product? What benefits have you realized? Connecting with clients remotely

NP

NEIL P

01/14/20

5 out of 5

FOUR HOUR MEETING WITH PRESENTATION. 5 PARTICIPANTS.

What do you like best? TO BE ABLE TO SCREEN SHARE, INCLUDING THE MOUSE POINTER POSITION AND DRAW ON THE SCREEN What do you dislike? VIDEO IMAGES OF PARTICIPANTS ARE NOT VISIBLE DURING SLIDE SHOW, ONLY WITH SCREEN SHARE OF THE PRESENTATION WINDOW --- THE SOFTWARE "SAVES" EVERY TWENTY MINUTES OR SO SO I COULD NOT GO TO THE NEXT SLIDE UNTIL "SAVING" WAS OVER. What problems are you solving with the product? What benefits have you realized? THIS MEETING HAD PARTICIPANTS FROM ...

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UI

User in Financial Services

01/14/20

5 out of 5

Zoom video quality

What do you like best? Fast and stable great quality and everything What do you dislike? It’s an app not a web link which makes you. Have the app open all day Recommendations to others considering the product: No lag What problems are you solving with the product? What benefits have you realized? Video verification

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].