9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2651-2660 out of 6134
RT
Robert T
01/16/20
Wow, super productive conference tool
What do you like best? Easiest way to keep in touch with group. What do you dislike? Not zoom fault but some have low internet bandwidth What problems are you solving with the product? What benefits have you realized? Regular international video meetings are excellent
UI
User in Computer Software
01/16/20
ZOOM
What do you like best? I have been using ZOOM for a year. It is a daily communication tool between me and my local team as well as my overseas teams. I found it easy to use and the desktop app allow me to share and save file and pictures. What do you dislike? I wish there is a 'read' sign so that I can see if my team have been well received my message. For the time I haven been using ZOOM , I have never encounter network problem and it is user friendly. I do not see any problem ...
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SN
Srini N
01/16/20
Zoom review
What do you like best? It is as close to a face to face meeting as you can make it. What do you dislike? We are very basic users, we use it primarily for internal company meetings so I cannot find thing sto dislike just yet. What problems are you solving with the product? What benefits have you realized? We are all located remotely. We use it for internal company meetings
NT
NATIVIDAD T
01/16/20
Me gusta es mur práctico y no necesito instalar nada
What do you like best? Que me deja configurar la reunión en cuanto a tiempo y en permisos de vídeo y micrófono de los participantes What do you dislike? Que no permite compartir al menos 2 pantallas al mismo tiempo What problems are you solving with the product? What benefits have you realized? Que puedo conectarte con todos incluso aunque no me proporcionen sus cuentas solo necesitan una computadora e internet
JM
James M
01/16/20
Best way to do meetings in the office!
What do you like best? The simplicity of just scheduling in the calendar and the automatic link for the meeting is created, it saves us so much time! We use Zoom on a daily basis, its a powerful tool where you can showcase presentations to your teammates from anywhere in the world. What do you dislike? Nothing at all, everyone at the office replaced big known video calling software like Skype and such, just because Zoom is so perfect and easy to use around the office. I have nothing ...
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SP
SUSAN P
01/16/20
Zoom Does It All!
What do you like best? Ability to go live on Facebook with Zoom What do you dislike? Occasionally a little glitchy if your internet connection is not 100%, but that's not Zoom's fault. It just seems more susceptible to problems than other platforms that glide through minor internet connectivity issues. Recommendations to others considering the product: You can check other video conferencing platforms, and perhaps another will work as well or better for you, but for my ...
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UI
User in Broadcast Media
01/16/20
Zoom experience
What do you like best? Zoom is helpful if you want to interview with someone, but you don’t live nearby. It’s a great way to see multiple people face to face from a distance. What do you dislike? The quality could always be better, like any technology or phone. Recommendations to others considering the product: It’s similar to FaceTime and Skype, but better for larger groups. What problems are you solving with the product? What benefits have you realized? It allows you ...
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BH
Ben H
01/16/20
Bullet proof video conferencing
What do you like best? - The most reliable solution I've used - Quick and easy to setup - High-quality video and audio - Excellent recording and transcribing features - Solid calendar integration - Overall, a fantastic product What do you dislike? - Better localization would be good e.g. click to call for Australian numbers Recommendations to others considering the product: Switch to Zoom. You won't regret it. What problems are you solving with the product? ...
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UI
User in Broadcast Media
01/16/20
Perfect tool for group video calls
What do you like best? Super simple and straightforward - click the link, and it works! What do you dislike? If you haven’t used it before, it’s not always easy to connect audio - but takes just a few seconds to figure out Recommendations to others considering the product: Try it out - you will be convinced What problems are you solving with the product? What benefits have you realized? Other video conferencing needs to have usernames, and then sometimes you can’t find ...
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AI
Administrator in Non-Profit Organization Management
01/16/20
Secure, fast and reliable
What do you like best? It works far better than similar conferencing tools in poor internet signal areas What do you dislike? Can be difficult to work out how to minimise or maximise the viewing window What problems are you solving with the product? What benefits have you realized? It is helpful to discuss work face-to-face; screen-sharing promotes training and the option to mute participants in a conference is highly valuable (esp. when some of the 50-odd people attending ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].