NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2631-2640 out of 6134

SB

Sophie B

01/20/20

4 out of 5

Zoom is ideal for maintaining solid communication.

What do you like best? Zoom is very effective because it helps me to have a very good communication with my clients. In addition, maintaining a relationship encourages teamwork and this program is essential to carry out this without complications. I also consider that the software is very fast when using it and maintaining a video call is as good as its usability functions. What do you dislike? I don't like that the software doesn't have a simple recording edition. I would like the ...

Read more

UI

User in Computer Games

01/20/20

2 out of 5

Zoom - Video Conferencing

What do you like best? Most people are using it so it's the first one people think about. What do you dislike? Buffering, high latency, dropped calls. Not stable enough. What problems are you solving with the product? What benefits have you realized? I use Zoom to speak with vendors. Usually because they suggest it. I use Agora Response from Julie Broute of Zoom edit Hi there, thank you for your review. If you are experiencing any issue(s) with latency, frozen ...

Read more

MS

Mansi S

01/20/20

5 out of 5

Revolutionized Meeting Experience

What do you like best? Ease of doing meetings from anywhere and from all devices. What do you dislike? Dependency on high-quality internet network. Recommendations to others considering the product: Definitely recommended! What problems are you solving with the product? What benefits have you realized? - Ease of collaboration amongst various offices, even when they are located in different time-zones. - Presentations became easier - We can now work from home as well

TD

Tania D

01/20/20

5 out of 5

Great for online learning

What do you like best? Share your screen as you view your partner. You can also share text messages. Easily get a link to the meeting. You can even schedule it ahead of time. Great connection throughout. All for free. What do you dislike? You can't change the size of your partner's window (their video cam) when you share your own screen. What problems are you solving with the product? What benefits have you realized? I can have productive meetings with people without ...

Read more

MS

Michele S

01/20/20

5 out of 5

I don't know what I would do without Zoom!

What do you like best? Zoom is so easy to use and almost everyone I work with both internally and externally knows how to use it. It makes virtual meetings a breeze. What do you dislike? Nothing! I have never had a problem using this platform. Recommendations to others considering the product: You will not regret using this platform. What problems are you solving with the product? What benefits have you realized? I often have to meet with professionals around the ...

Read more

MT

Mike T

01/20/20

5 out of 5

Best Connection software I have ever used

What do you like best? My clients were constantly stumbling when I used other connection software. I had a large investment in TeamViewer and every time I connected to a new client, they stumbled with the link and software and grew frustrated with my services.. but I have never had a glitch with Zoom. They also LOVE the fact that they can see me even when I can't see them (if they don't have a webcam). Several even purchased webcams to kick the experience up a notch. What do you ...

Read more

UI

User in Think Tanks

01/20/20

4.5 out of 5

Very affordable way to meet across venues.

What do you like best? The conferencing facility and document share facility. What do you dislike? The quality of the connection is not reliable with dropped/disconnected calls. This may be the result of Internet cables not working in properly in SA. Recommendations to others considering the product: Zoom is user friendly and allows for functionalities that are practical for a business. Once you have invested in the time to learn how it works, it is really a pleasure and cost ...

Read more

UI

User in Higher Education

01/19/20

2.5 out of 5

How do I access ZOOM from Abu Dhabi, UAE?

What do you like best? ZOOM makes it possible to have audio and video group calls with colleagues and friends sitting in different corners of the world. What do you dislike? From the UAE, I am not able to use ZOOM. Once, using the link, I am able to join the meeting as audio call, I can only hear disjointed noise. I cannot see or hear anything if I try to join video call. Recommendations to others considering the product: N/A What problems are you solving with the product? ...

Read more

DA

Darla A

01/18/20

3.5 out of 5

Zoom is a decent way to get in on my preferred marketing webinars

What do you like best? I like how quickly the app installs and the ability to just sit and listen without vocal or video participation. I also like that I can be included by responding in the chat area. I have also enjoyed the screen sharing features. I like feeling connected to the marketing mentors I follow and learn eCommerce trade secrets from and so far Zoom has been their chosen platform. I have never had a problem accessing a webinar powered by Zoom, even when I've had to ...

Read more

JR

Jaime R

01/18/20

5 out of 5

Zoom Review

What do you like best? Simple ability to chat with clients, share screen, etc What do you dislike? Sometimes creen gets cut off and it takes awhile for people to figure out sound What problems are you solving with the product? What benefits have you realized? I solve giving demos

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].