9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2621-2630 out of 6134
UI
User in Computer Software
01/21/20
Stable meetings App
What do you like best? Zoom is amazing! it has the option to share the screen, save the meeting, you could join by pc or phone. It has an answer time and stability very good What do you dislike? I really have not seen anything bad in Zoom so far. The answer time and stability is very good What problems are you solving with the product? What benefits have you realized? Meetings with coworkers
UI
User in Legal Services
01/21/20
Business Development Manager
What do you like best? It enables me to be more efficient in my role as I am able to find clients data (emails, phone numbers and more) within seconds as oppose to the hours it was taking me previously. What do you dislike? At times the data can be dated but generally is pretty solid. Additionally it would be nice to see a feature that would know the last time the clients answered on the numbers available. Recommendations to others considering the product: Definitely ...
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AJ
Alan J
01/21/20
Zoom = zero problems
What do you like best? Above all, it's about ease of use. Presenting at a distance is vital to our business and Zoom makes that slick, smooth and reliable. Crucially this includes rich media, both embedded in Keynote presentations and as standalone movie files. Virtual backgrounds are also great fund. What do you dislike? There is literally nothing to dislike about Zoom. It is a superbly well thought-out product which 'just works'. Recommendations to others considering the ...
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JN
Joanna N
01/21/20
Great way to connect people across the globe without feeling the distance
What do you like best? Able to connect people around the world and not feel the distance or even be aware of the location. I like the ability to create breakout rooms for discussions and then force people back into the overall conversation. What do you dislike? If this is the first time that a person uses zoom they need to be advised that they may need to login or install plug inst on the laptop. Not always however has happened before. What problems are you solving with the ...
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UI
User in Information Technology and Services
01/21/20
Great tool for sales professionals
What do you like best? I like the call quality and how user-friendly it is to navigate. What do you dislike? Cant say that I have identified anything here that I do not like What problems are you solving with the product? What benefits have you realized? I like using Zoom as some of my contacts do not have the ability to use other tools such as Skype and having Zoom is a great solution to this.
UI
User in Human Resources
01/21/20
Very easy screen sharing as well as video conferencing
What do you like best? Zoom was very easy to use for screen sharing as well as the capability to not only calendar invite video conference meetings, but able to just click on the invite and start the conference. We use the screen share capability on a daily basis with onboarding new hires and are able to connect quickly with our remote staff members on the video conferencing. What do you dislike? The initial set up of zoom did take a little bit to figure out. I was able to get a ...
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AS
Ankush S
01/21/20
Best Experience for Meeting Call
What do you like best? Before using Zoom call I was using messaging app like gtalk to connect with my boss and coworkers. WIth use of Zoom I can share my laptop screen with boss to show my work and if they have any issue in my work they show their screen to point out differences. What do you dislike? I didn't find any downside using Zoom meeting for my requirements. Recommendations to others considering the product: Of course, if you want to join meeting to share your ...
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UI
User in Computer Software
01/21/20
Great product for remote access and screen sharing
What do you like best? The best part is that it is very easy to use. It doesn't lag while on a meeting. Love the screen sharing functionality. What do you dislike? No cons until now, everything works perfectly. Recommendations to others considering the product: If you want better quality then go for zoom. What problems are you solving with the product? What benefits have you realized? solving client queries that need remote access, recording the session.
UI
User in Information Technology and Services
01/20/20
It is very esy to use, to find team members, calls are very high quality.
What do you like best? how fast i can reach out to someone, either by chat or call. What do you dislike? that it doesn´t keep conversations for a long time What problems are you solving with the product? What benefits have you realized? quality of calls
AI
Administrator in Education Management
01/20/20
My zoom experience
What do you like best? You can easily share the invite code, not being dependant on any application. What do you dislike? The video quality was sometimes lacking. But fortunatelly there were no other dislikes. :D Recommendations to others considering the product: I would recommend it for people that don't want to depend on installed software. What problems are you solving with the product? What benefits have you realized? I managed to easily organize video conferences
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].