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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2611-2620 out of 6134

UI

User in Information Technology and Services

01/22/20

4.5 out of 5

Platform for Client Interaction/Meetings

What do you like best? With the help of zoom we are interact with client or with our colleagues to connect. Many more functionality that we like chatting, screen share, helping etc. You can join meeting with your mobiles as well, so that you will never delay in meeting initiation. What do you dislike? It involve some cost for enterprise version but except than no cons I have ever seen in zoom meetings. Recommendations to others considering the product: It is very easy with ...

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UI

User in Leisure, Travel & Tourism

01/22/20

4.5 out of 5

First introduced by a foreign teacher - effective tool for collaboration

What do you like best? No picky rules such sign up as zoom users, easily joined by invitation via email. What do you dislike? It required a steady, strong signal of Internet connection. Zoom could have a [lite] version. Recommendations to others considering the product: a lite version of zoom as mobile app What problems are you solving with the product? What benefits have you realized? the problem of a requirement to install a client program onto each user is solved. ...

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LH

Leonard H

01/22/20

5 out of 5

Ease of use

What do you like best? Almost zero lag time. New users can get good support. What do you dislike? Not much. people who are self declared tech luddites (I am not far from this) have some initial challenges. Slower internet speed has an influence on quality of meeting. The greatest challenge is a participant in Yukon, Canada. Recommendations to others considering the product: Try it out for your needs. What problems are you solving with the product? What benefits have ...

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UI

User in Retail

01/22/20

5 out of 5

Zoom Review

What do you like best? I like that it’s easy, you can send a link to your zoom and people can just click and join the call. So it’s easy for everyone and anyone to understand it. What do you dislike? I don’t like that sometimes it’s hard to pick what audio you want to use. What I mean by that, is sometimes I can’t hear my teammates or manager on the calls because I didn’t pick the right audio outlet. Recommendations to others considering the product: I would definitely ...

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UI

User in Staffing and Recruiting

01/21/20

4.5 out of 5

Great features to make your sales calls flawless

What do you like best? Love that you can pause your screen and then navigate in the background and pull up notes etc all while the client still sees the original screen. Also love that the webcam automatically doesn't turn on. What do you dislike? Sometimes it's hard to know if I client has joined and hard to find the zoom meeting sometimes when minimized. What problems are you solving with the product? What benefits have you realized? Zoom helps me solve customers problems. ...

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ME

Mohammed E

01/21/20

4.5 out of 5

it was a good experience that put to think about use it on the futur for my work ...

What do you like best? sharing slides with video, the audio is very good What do you dislike? i would like to say something that i disliked in order to help however didn't find it until now Recommendations to others considering the product: Try it it's free and you will see ... What problems are you solving with the product? What benefits have you realized? i could do meeting and online courses

MP

Martin P

01/21/20

4.5 out of 5

plataforma #1 para comunicarte de manera segura

What do you like best? Mi experiencia usando esta plataforma ha sido fantástica, He usado software para reuniones como este durante muchos años, pero Zoom es genial y es mucho mejor en muchos sentidos. sin duda alguna esta es una de las mejores herramientas para su día a día, con ella podrás tu mismo comenzar a programar tus propias conferencias web. What do you dislike? ZOOM posee una interfaz de usuario muy fácil, durante una reunión es muy útil, puede cambiar entre una ...

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UI

User in E-Learning

01/21/20

4.5 out of 5

Quick and Easy to use

What do you like best? Zoom is very straightforward when you need to listen to a webinar or connect with someone and recently is was used as a link with or without video for a software company helpdesk which really filled me with confidence being able to speak to directly to someone. What do you dislike? I never like learning new systems just because someone else has started to use them and you need to keep in touch. However Zoom seems be trouble free and I have noticed a bit ...

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MT

Madan T

01/21/20

4 out of 5

Zoom meetings and sharing

What do you like best? Very lite app and audio quality and sharing is the best What do you dislike? Complex to understand and not very user friendly What problems are you solving with the product? What benefits have you realized? Audio quality better than skype and smooth even with lite internet connections

ZK

Zeeshan K

01/21/20

5 out of 5

Best Video Conferencing Software

What do you like best? Ability to record the video and add as many number of people as you can. Video quality is great and works well with all connected devices. Amazingly user friendly interface and easy to use. App hardly hangs or crashes. Very easy setup. What do you dislike? Sometime I feel like it has more retro UI feel than modern. when we tap on share or other action item, those pop out as another window and if you are using the app in full screen mode then tracking those ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].