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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2601-2610 out of 6134

JS

Josh S

01/23/20

4 out of 5

Zoom is a great tool for online meetings and collaborations.

What do you like best? I like that Zoom is easy to use and more importantly, easy for clients to use. It downloads quick and easy. What do you dislike? I don't like the fact that zoom has to be downloaded. It would be nice if it could all be done within a web browser or mobile device. Recommendations to others considering the product: Give it a try! What problems are you solving with the product? What benefits have you realized? I use zoom to meet clients remotely and ...

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CH

Cathy H

01/23/20

5 out of 5

Zoom meeting platform is user friendly

What do you like best? Zoom helps make communication with vendors so much easier. The screen share is larger and much easier to see that other products offering web meeting services. Logging in is quick and easy. What do you dislike? Nothing about Zoom to dislike so far in my experience. Recommendations to others considering the product: Zoom is a great product, I definitely recommend trying for an online meeting where participants are in other locations and you need to have ...

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AC

Anil C

01/23/20

5 out of 5

Convenient, smooth, interactive and very good experience of the call

What do you like best? The ease of operations of the overall meeting right from setting up, conducting and concluding the meeting What do you dislike? As of now nothing that I have experienced What problems are you solving with the product? What benefits have you realized? This helps in reaching out to multiple people in varied places without the need of all to be present at single location.

AA

Anush A

01/23/20

5 out of 5

Simple to setup and use - video conferencing product

What do you like best? Pretty fast screen-sharing between multiple people What do you dislike? Nothing much to dislike - all features are great! Recommendations to others considering the product: This is a great meeting product, and it is very easy to onboard and integrate with all devices. What problems are you solving with the product? What benefits have you realized? Having offices across multiple buildings and floors, we have moved all meetings into zoom - this has ...

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TB

Trae B

01/23/20

3 out of 5

Good, when it's working

What do you like best? I really like the screen sharing feature. This allows me and my assistant to show things to each other without needing to send them back and forth. What do you dislike? I often find the connections to be patchy. What problems are you solving with the product? What benefits have you realized? My assistant is virtual, so Zoom helps us collaborate while in two different states. It makes it easy to work together when we're apart. Response from Julie ...

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MO

Melanie O

01/23/20

3 out of 5

Zoom Review

What do you like best? I like that even the most basic versions allow more video conferencing of many parties. What do you dislike? Sometimes connection is slow and cuts out when using video Recommendations to others considering the product: Good, but have reasonable expectations for what you're doing. It's still just video chat What problems are you solving with the product? What benefits have you realized? It allows us to video conference and screen share easier than ...

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UI

User in Online Media

01/23/20

3 out of 5

zoom is a great software

What do you like best? we use zoom to video conference with each other and to share screens to share different things What do you dislike? there is no web based version whihc makes things easier such as join.me or google hangouts Recommendations to others considering the product: zoom works great for us, maybe it can for you too! What problems are you solving with the product? What benefits have you realized? video conferencing, screensharing, UCaaS Response from ...

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AG

Alexis G

01/22/20

5 out of 5

an excellent option for the company as far as web conferences are concerned.

What do you like best? excellent platform to communicate through multiple options between chat, calls or video calls regardless of the location you are. It is very easy to organize meetings and, therefore, to have stable and high quality events you can also use the audio and video sharing screen. Your registration is free and has plans that adapt to your needs depending on the use you are going to give. it has a live chat allowing you to keep up with everything at work What do you ...

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UI

User in Retail

01/22/20

5 out of 5

A great experience to get connected with my partners that are all over the country!

What do you like best? Quality of video and audio, besides the features included like chat, recording option, etc. What do you dislike? I think in the several experiences through Zoom meetings I do not have anything that dislikes me. What problems are you solving with the product? What benefits have you realized? We were able to communicate information to a large group of people located in different regions of our country.

UI

User in Computer Software

01/22/20

4 out of 5

The best teleconferencing and screensharing tool available.

What do you like best? Very light and easy for customers to use. No software to load. What do you dislike? I can't think of anything I dislike about Zoom. Recommendations to others considering the product: Don't hesitate. This is the one tool that you need. What problems are you solving with the product? What benefits have you realized? A tool that allows for conference calls with screensharing that is easy to use. Many of my clients are not tech savvy, so clicking on ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].