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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2591-2600 out of 6134

TZ

Thabi Z

01/25/20

3.5 out of 5

Easy to use

What do you like best? That I can choose between using PC audio or the phone What do you dislike? I can no longer send private messages to participants What problems are you solving with the product? What benefits have you realized? I can talk to many people at once. Eliminates the need to deal with traffic.

AP

Andy P

01/25/20

4.5 out of 5

A helpful conference / teaching platform

What do you like best? The ability to hold or attend conferences online - I usually do the latter, however, at my company we often also hold meetings using Zoom. The low latency video sharing and the simple, easy to use chat helps getting things working quickly so we don't have to battle the software before or during meetings. What do you dislike? Sometimes the audio quality can be a little worse than I'd like, especially during conferences, making the speaker difficult to ...

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IA

Industry Analyst / Tech Writer in Information Technology and Services

01/25/20

3.5 out of 5

Most trusted tool for business conference

What do you like best? Zoom is the best application which helps us to connect with clients meetings and employees working outside country. What do you dislike? Cost of some packages is slightly high but it's worthy. Recommendations to others considering the product: Recommended for small organization and entrepreneurs. What problems are you solving with the product? What benefits have you realized? Zoom helps my organization to connect with audio calls, video ...

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KG

Kapil G

01/24/20

5 out of 5

Zoom is really very great for scheduling a meeting

What do you like best? I like the group video calling which is an amazing feature and also Screen Sharing. What do you dislike? Everything we need all have Zoom so nothing special. What problems are you solving with the product? What benefits have you realized? It's supported all the browsers which is good.

JD

JOSE DAVID B

01/24/20

5 out of 5

Great App to Do a Interview o Meeting

What do you like best? Estabilidad en la conexión para realizar reuniones y presentaciones a distancia What do you dislike? No tengo malas opiniones sobre este aplicacion Recommendations to others considering the product: LA FACILIDAD PARA CREAR UNA REUNION PARA TEMAS TECNICOS ENTRE EQUIPOS DE TRABAJO A DISTANCIA What problems are you solving with the product? What benefits have you realized? Reuniones entre areas de informatica de la empresa localizadas en panama y ...

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UI

User in Information Technology and Services

01/24/20

4 out of 5

Zoom is keeping up with the changing times of remote workplace needs

What do you like best? Zoom creates a mostly reliable software to allow individuals to communicate and share information in an efficient way. Accessing the rooms via a link is efficient, love the integration with Google calendar and slack, and if the software is downloaded it's a simple process. Like the ability to screen share and select what I want to share even with two monitors. What do you dislike? At times Zoom isn't always intuitive. I find myself often having to explain to ...

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AS

Abhinav S

01/24/20

4.5 out of 5

An excellent software to make you love online meetings

What do you like best? The excellent audio and video quality is the most important feature according to me. The audio and video are very good. Its ease of use is another upside, the integration with many business tools and Softwares makes it quite appealing. What do you dislike? There is nothing particular to be disliked, maybe a little flexibility in pricing and better management for maintaining zoom for a larger team. Recommendations to others considering the product: A ...

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UI

User in Events Services

01/24/20

4.5 out of 5

Review 1

What do you like best? The easy way to set it up is the the element I liked the most What do you dislike? I did not find a way to sahre the link right from the set up screen. I had to cut and paste it. The soudn got cut off on 2 occasions. What problems are you solving with the product? What benefits have you realized? NOt being in the same city as my interlocutor.

SS

Sarfraz s

01/24/20

4.5 out of 5

Zoom - Excellent application for video conference

What do you like best? Zoom is one of the best business meeting app. I ever used we can set up meetings very easily and we can conduct the Poll using this application.best part of the application is video call and screen sharing also we can set the status and share the files. and application can be integrated with many applications like calendar, email, totally is a very good application with many features. What do you dislike? Zoom application supports web and mobile platforms. ...

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UI

User in Professional Training & Coaching

01/24/20

1.5 out of 5

Fine for one-to-one, multiuser options a no go

What do you like best? Not applicable. See comments below for more insight. What do you dislike? More than 2 users and it doesn't work most of the time..... Was thinking of upgrading to a paid plan but based on last 3 aborted group conference sessions (4 users total), will not be using Zoom. What problems are you solving with the product? What benefits have you realized? Issues unresolved - see above. Response from Julie Broute of Zoom edit Hi there, thank you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].