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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2581-2590 out of 6134

AI

Administrator in Mental Health Care

01/27/20

5 out of 5

Great quality for online sessions!

What do you like best? I have really used different media for my online meetings and ZOOM is by far the best. It is confidential, stable, with very good functions to share material among the participants and to interact among several members without affecting the quality. What do you dislike? Until today I have not found anything that I dislike about ZOOM What problems are you solving with the product? What benefits have you realized? I use it a lot to complement my ...

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NB

Nirali B

01/27/20

5 out of 5

*Zoom is an amazing medium to conduct Live Classes and Mentoring Sessions*

What do you like best? Zoom is amazing to conduct live classes, mentoring sessions, which has been so useful in transferring knowledge to one another in so many different fields and ways. The unique features of creating breakout rooms, having the control over the screen sharing option, presenting slides is an excellent way to explain your points to the right audience. You can stay live, without turning the audio or the camera and still be a part of the meeting which is incredibly ...

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UI

User in Alternative Medicine

01/27/20

5 out of 5

Wonderful service

What do you like best? I love seeing who I am talking to and that's the best part What do you dislike? Nothing, I like everything about zoom so far Recommendations to others considering the product: That it is easy and simple to use, friendly support and not expensive at all. You can use it wherever you are as long as there is a wifi What problems are you solving with the product? What benefits have you realized? Having a live meeting with people who are far away

UI

User in Higher Education

01/27/20

5 out of 5

Very good service.

What do you like best? Very clear and understable user interface, great functionality. What do you dislike? A little bit too expensive to be a pro user. Recommendations to others considering the product: Definitely recommended. What problems are you solving with the product? What benefits have you realized? I made my account to be able to teach and do e-learning.

UI

User in Computer Software

01/27/20

5 out of 5

Solid

What do you like best? Easy of use and call quality. It's a really reliable VOIP app. What do you dislike? The 30min limit in the free version :))) Recommendations to others considering the product: Keep it installed in case your traditional VOIP is misbehaving :) What problems are you solving with the product? What benefits have you realized? Unplanned meeting are set up in seconds and new participants can be added via an easy to create/share link.

SG

Siddharth G

01/26/20

5 out of 5

Extremely Satisfied with the tool and its features

What do you like best? Connectivity is seamless and no loss of communication. Video conferencing feature is good, and virtual background is a nice addition (though needs a bit more work in rendering) Screen sharing feature is nice. I like that users can connect via phone as well. What do you dislike? Remote sharing should be more intuitive to give access to other members in the call much easily than to every time click on remote control and choose. Phone locations are limited and ...

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DE

DANIEL ENRIQUE P

01/26/20

4.5 out of 5

Inmediate communication

What do you like best? It allows you to connect efficiently with people, around the world, to share information of common interest What do you dislike? In 2% of the connection time, the slides doesn`t see high definited What problems are you solving with the product? What benefits have you realized? You can present a course without go out of your house. So that, you are near of the information sources

AP

Ajay P

01/26/20

4.5 out of 5

Best screen sharing

What do you like best? We can easily connect video calls using zoom.it is easy to use. This is best for video conferencing tools. What do you dislike? This is best tools for conferencing. I don't have any issue with zoom Recommendations to others considering the product: Best for video conferencing What problems are you solving with the product? What benefits have you realized? I don't find any problems using zoom

UI

User in Non-Profit Organization Management

01/25/20

4 out of 5

Great experience

What do you like best? There are multiple ways you can call in to the meeting What do you dislike? The way you Can’t share documents is challenging What problems are you solving with the product? What benefits have you realized? Working from home is easier with zoom but if someone is on their phone there is background noise so working on all employees working on their laptops for using zoom. The benefits are not everyone has to be physically available.

UI

User in Online Media

01/25/20

3.5 out of 5

great video conferencing software

What do you like best? our team has used this to video and audio conference with no lag and great quality so everyone can contribute! offers a mobile application which is great What do you dislike? there is no web-based application so it makes it hard for first-time joiners to use right away Recommendations to others considering the product: we have used both zoom and join.me and both are great softwares so consider checking one of them out What problems are you solving ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].