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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2571-2580 out of 6134

MS

Muhammad S

01/28/20

3.5 out of 5

Always helpful application whenever I need Video meeting

What do you like best? High quality Video. I use it because of new online course classes. What do you dislike? Sometime due to normal internet speed in my area. Video stuck but sound is good. What problems are you solving with the product? What benefits have you realized? I paid fee of my online course to attend classes twice in a week, and organizer demanded to install Zoom application to attend his online class.

UI

User in Online Media

01/28/20

3 out of 5

zoom helps us video conference

What do you like best? we can all talk to each other online! awesome. it makes it super easy to communicate with each other. the application is very easy to download and setup, and using it for the first time is super easy. audio and video quality is almost always great and there are no issues with lack of quality or difficulty with bandwidth. What do you dislike? the interface is a bit confusing at first, and customer support is so so. they have been helpful anytime we have ...

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UI

User in Marketing and Advertising

01/28/20

4.5 out of 5

Quick & easy. Perfect for my remote colleagues & friends!

What do you like best? I previously used Vidyo and switched to Zoom. I immediately noticed less drops in calls. My favorite feature is the Google Calendar Zoom scheduler. Being able to schedule a meeting on my calendar and a zoom call with one click is the best! Although I am new to Zoom, I am happy! We have remote colleagues that I often collaborate with. This makes it easy to have quick and seamless call, even if they are across the country or across the globe.\ The frame rate, ...

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RC

Roberto C

01/28/20

4.5 out of 5

very good tool

What do you like best? Stability and reliabilty vvvvvvvvvvvvvvvvvv What do you dislike? Expensive....................................... What problems are you solving with the product? What benefits have you realized? live chats and courses

UI

User in Sports

01/28/20

4 out of 5

Zoom is an easy and convenient way to bring people together to conduct business.

What do you like best? The flexibility of video and/or audio, especially with the ability to call in with phone or use computer audio. The multitude of options enables a technological novice to simply call in or someone more savvy utilizing the video capability while allowing all of the mediums to be used at the same time. I feel that the software is catered to the user as opposed to forcing all users to use the functionality in the same fashion. What do you dislike? The additional ...

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ZV

ZARINA V

01/28/20

5 out of 5

Easy tool and great support system.

What do you like best? It is an easy tool to use for all types of users. It also has the touch up video feature that I absolutely love! What do you dislike? Not having an easy link with Facebook... Recommendations to others considering the product: Great tool for teamwork. What problems are you solving with the product? What benefits have you realized? Easy conferences with other users whether they have or don´t have the Zoom app.

UI

User in Health, Wellness and Fitness

01/28/20

5 out of 5

Interview to become Social Prescribing Link Worker

What do you like best? Sound and quality was clear. Each person who spoke, the screen would change to them. What do you dislike? An easier way to connect in a meeting. I sat for 15 mins not knowing how to get connected to the right meeting. What problems are you solving with the product? What benefits have you realized? Zoom has enabled me to have an interviews after a busy day of work and in the comfort of my own home .

DP

Dani Paolo D

01/28/20

5 out of 5

Zoom Product Review

What do you like best? It's easy to use, the user interface is very much self-explanatory where you can navigate through its entire features without getting lost. It's clean, modern and slick. I have had multiple meetings in previous months when I used Zoom and that I never encounter any problems at all. You can download a stand alone desktop app or a browser add-on, both works well! What do you dislike? So far I don't have any dislikes with the product, except maybe if there's some ...

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JM

John M

01/27/20

5 out of 5

It just works!

What do you like best? I love how easy it is to set up a session and connect everyone once it has been scheduled. Once in a session, the whole experience is seamless. What do you dislike? I live in Canada and the only dial-in number is a Toronto number. For anyone who is still on a landline or doesn't have long distance on their cell, it is not very conducive for people to join. It would be nice to have and advertise an 800 number for Canada or North America to enable that. ...

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UI

User in Computer Software

01/27/20

4 out of 5

Easy to use

What do you like best? I like that you can add it inside Google calendar meetings automatically in case you have someone calling in from elsewhere. Easy to schedule and set up meetings. Even if a meeting isn't schedule can see if you contacts are online and dial for a quick call. What do you dislike? Have had some instances where I've accidentally joined a call at an earlier time and the other party has been talking with another client. I'm not sure why this happened but obviously ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].