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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2561-2570 out of 6134

UI

User in Professional Training & Coaching

01/29/20

5 out of 5

Great tool for short meetings with a group.

What do you like best? Seeing everybody, hearing everybody loud and clear and the tool is easy to use! What do you dislike? there is for now not much to dislike, maybe the number of faces I want to see? Not everybody was seen on the screen... What problems are you solving with the product? What benefits have you realized? Having a quick chat with people living away from each other.

UI

User in Higher Education

01/29/20

5 out of 5

By far the best web conferencing app

What do you like best? That it always work with great quality of sound and video. Also, when you are many different people on the call. What do you dislike? I don't dislike it, but the controls when your chairing the meeting could be easier to navigate. There is something about the layout and design that is not optimal, but I am not sure what... What problems are you solving with the product? What benefits have you realized? Web meetings start to become more like real ...

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AI

Administrator in Management Consulting

01/29/20

4.5 out of 5

Reliable & flexible

What do you like best? I like that the video calling is excellent but it is seamless for dial in participants too. There are no access issues, the fact that the meeting starts immediately without extra clicks is a benefit. In other clients there is a need to select options before the meeting starts which seems to cause problems. No stability issues, I have never had a call drop out. I also love that I am on a free account. Most of my calls are 1:1 so I can use it easily for free ...

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UI

User in Leisure, Travel & Tourism

01/29/20

4.5 out of 5

what zoom's me best

What do you like best? it is simple to get zoom. it is simple to get others on a zoom call. it is free to start, and experience the basics. What do you dislike? sometimes the internet is not fast enough to use the video chat, just voice. BUT, this is probably NOT zoom's fault, unless they require too much bandwidth to run, for some reason. What problems are you solving with the product? What benefits have you realized? I listen to and watch other peoples presentations ...

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CP

Carles P

01/29/20

4 out of 5

Instant messaging.

What do you like best? Zoom offers video meetings or joining them at the press of a button, this fast and immediate ideal for a better experience when developing meetings optimized for all use cases, with cloud integrations excellent clear audio and video features without failures in desktop, mobile and room systems, perfect option to carry out webinars of virtual events and reliable and scalable online transmission, registration and configuration is easy. With simple and intuitive host ...

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JA

Jackeline A

01/29/20

5 out of 5

La calidad de audio y vídeo es realmente buena en Zoom

What do you like best? Zoom ha superado todas mis expectativas. Desde que utilizamos esta herramienta, el trabajo en equipo en mi organización se ha vuelto más productivo. La simplicidad de este software es lo que más me gusta, porque conectarse a una reunión es una tarea netamente sencilla. Además, tiene una excelente calidad de audio y vídeo. Las otras razones por las que me gusta son: - Es posible conectarse desde distintos dispositivos. Zoom tiene aplicaciones para el correo ...

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NL

Noah L

01/29/20

4 out of 5

Zoom a unique experience for the lovers of online video conferencing.

What do you like best? Zoom offers many features that I like, one of them is being able to share screen with other users so that through my webinars and interactive video conferences they can see what I'm doing live and in real time. I find its interface excellent because it is easy to use and you can navigate in it without many complications to be able to schedule events make zoom a very tidy software because I usually schedule sessions for my sales team or for future customers trying ...

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TR

Trevor R

01/29/20

4.5 out of 5

Very good

What do you like best? Very reliable, no connectivity problems ever thus far. Good sound and picture quality. Very useful features. What do you dislike? Group sessions should not be disconnected after 45 minutes. At least 90 mins time should be given. Recommendations to others considering the product: It is a very good app What problems are you solving with the product? What benefits have you realized? Online tuition of students and classes. Works very well.

MR

Michael R

01/29/20

5 out of 5

Easy to use, excellent quality

What do you like best? The simplicity and the multi functional tools are great. What do you dislike? I don't dislike anything about it at all! What problems are you solving with the product? What benefits have you realized? The ability to talk to friends and business associates in another country. I am also able , living in the UK, able to have a video conference with a class of 11 year old children in a scholl in Crotia. It literally opens up the world.

UI

User in Computer & Network Security

01/28/20

4 out of 5

Nice product with all the necessary features

What do you like best? Easy of use and features. The product is the best I've tested so far What do you dislike? Price. Hangouts is easier to use and it is free. Recommendations to others considering the product: Zoom is really simple to use. You can easily integrate with Google Calendar and it is the preferred tool of our customers worldwide. It also works well with people from all around the globe What problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].