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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2551-2560 out of 6134

MD

Marta D

01/31/20

4.5 out of 5

Collaborative and easy to use.

What do you like best? Zoom according to my experience I can consider that it is the most effective and very useful collaboration tool that makes powerful features and functionalities available to users in real time, offering innumerable advantages to work productively, videoconferencing with messaging, synchronization With the calendar, it has a simple and intuitive user interface just one click away making it easy and immediate use, perfectly connecting free options for meetings such ...

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UI

User in Marketing and Advertising

01/31/20

5 out of 5

Zoom is better than Skype!

What do you like best? I love that you can have 100+ people on a call at once and also the ability to share screens, use from your phone and also have the option to call in at any time. You also can record the call for review later What do you dislike? The echo can get pretty bad if the internet connection is bad. And it’s hard to figure out whose end is cutting out. Recommendations to others considering the product: If you need to hold a conference call with multiple people ...

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UI

User in Construction

01/31/20

5 out of 5

Excellent Software

What do you like best? Audio & Visual are very Stable And Clear What do you dislike? Need to Understand how to Integrate with Other Software Recommendations to others considering the product: Highly Recommend Zoom Because of Stability and Reliability of Audio and Visual What problems are you solving with the product? What benefits have you realized? Conference and Meetings Remotely

OM

Or M

01/31/20

5 out of 5

Best Conference Call Software Available

What do you like best? Superior call quality and ease of use. Mobile application is great and scree share is high quality. What do you dislike? nothing really... Design is a little outdated, but I don't really mind. Recommendations to others considering the product: Use the free trial version, you'll immediately get used to the east of use What problems are you solving with the product? What benefits have you realized? Having meetings with people around the world like ...

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DN

Divyesh Nathoo

01/31/20

1 out of 5

Don’t trust this company they debit your credit card without your permission.

We were on a corporate plan - our account manager assured us that he change our plan however they kept charging us $300 per month. We received an email last month to say we are now on the $25 monthly plan and they then charges us $300 I would not trust this company if I were you. We have now cancelled our subscriptions and they have the cheek to ask us why!! Divyesh Nathoo, Director, Referral Hubs, Australia.

NB

Naresh B

01/30/20

5 out of 5

Perfect platform for Meetings and Training sessions

What do you like best? I like the product features and UI. While creating the meeting sessions we can see more features like meeting scheduling date and time, password, place and all! What do you dislike? While we are in the call, we can see some noise. Except this everything is good! Recommendations to others considering the product: Best platform for online meetings. Most recommended for All! What problems are you solving with the product? What benefits have you ...

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UI

User in Apparel & Fashion

01/30/20

5 out of 5

Great free product

What do you like best? easy to schedule meetings. easy to screen share What do you dislike? it can be difficult to locate the module and end the meeting sometimes What problems are you solving with the product? What benefits have you realized? Our SEO teams are in different countries and zoom helps us to overcome logistical issues.

MH

Mitch H

01/30/20

5 out of 5

The go-to way to video conference!

What do you like best? Zoom is extremely easy to use and eliminates the hassle of communicating with a multitude of people from across the globe. Since using Zoom, we've been able to connect to our partners in New Zealand on a more frequent basis and we also have a team in Scotland who we connect with on a weekly basis to review the week & discuss upcoming tasks. I also like that Zoom allows multiple options to connect, you can generate meeting links and send through email or use your ...

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UI

User in E-Learning

01/30/20

5 out of 5

genial

What do you like best? very intuitive, with diversity of audiovisual resources and screen accessories for share and create on real time What do you dislike? chat sometimes obstructs the main screen it could be a little bit transparent... i think that would be good if the conferencist could mark which text should be freezed as good or priincipal idea in this box and other just be hidden for a easy reading... What problems are you solving with the product? What benefits have you ...

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AC

Andreina C

01/29/20

4 out of 5

Interfaz increíblemente boa

What do you like best? A interface é realmente incrible, a forma en que podes traballar cómodamente co sistema é gloriosa, crea unha experiencia e satisfacción incribles, paga a pena implementala e usala, podes chamar a moita xente ao mesmo tempo e terás un audio envexable. What do you dislike? Non admite o vídeo, conxélase constantemente, é dicir, cando o necesitas máis a miúdo ten momentos de retraso aínda que a túa conexión sexa aceptable ou boa. Recommendations to others ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].