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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2491-2500 out of 6134

UI

User in Real Estate

02/05/20

5 out of 5

Great for webinars

What do you like best? The thing I like most about the zoom platform is that it is easy to use and helps make it easier to train others from different offices. What do you dislike? There is very little about zoom that I'm not happy with What problems are you solving with the product? What benefits have you realized? Benefits would be that training becomes much faster on a wider scale knowing those needed of the training all train at once.

PH

Phill H

02/05/20

4 out of 5

User friendly cross-platform conference capabilities

What do you like best? Zoom has made the task of screen sharing and conferencing with groups of people using different types of devices or varying technical ability a breeze. What do you dislike? I've really found few problems with Zoom. It's one of the best platforms of its type, if not the best. What problems are you solving with the product? What benefits have you realized? I've been able to hold meetings and lessons across time zones with everyone that needed to be ...

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DC

David C

02/05/20

5 out of 5

Visibility, control and efficiency! Zoom really helps!

What do you like best? One-click access, Video options, Alternative hosts Zoom offers a simple and effective user interface that allows you to join remotely from your calendar with just one click. Our previous Intercall method required the host to set up the call with a 10 digit phone number, followed by an 8 digit Use ID followed by a # if you are meeting organizer, followed by, a 12 digit Meeting organizer password. followed by security code 4-8 digits and #. Best case 25 digits ...

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ER

Eve R

02/05/20

4 out of 5

Very affordable entry level, seminar and video conference tool with attractive features

What do you like best? Creating calls and meetings has never been so easy. the corporate style is unique in being able to create quality video conferences to train and educate users in your company. it offers a chrome extension as well as a firefox extension which are really excellent. the interface is quite clean you can access a video conference or create one very easily and simply. The free version offers a capacity of up to 300 users which makes it the most complete unpaid plan on ...

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MM

Martha María N

02/05/20

4.5 out of 5

Good app from meetings and share my screen

What do you like best? I can record my meetings and share my screen in multiple devices, the users can hear me as well and I can have a chat when I try to ask something different. What do you dislike? Sometimes the signal is not good to receive the signal from others. Sometimes I only have 40 minutes in free and sometimes I need more time to talk with my partners and clients Recommendations to others considering the product: If you need for little meetings it works if you ...

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NF

Nelsy F

02/05/20

4.5 out of 5

Zoom - Review

What do you like best? The ZOOM application can easily be used by all those who wish to communicate via video, as it allows to make video calls to one with more people, this application fulfills the basic functions of videochat, so it is easy to use, it does not require a lot of knowledge in the technological area to launch it, in addition to allowing ag,Silencing calls, sharing screens to even show others what's on our desktop, both the person who starts the call and the person who ...

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AI

Administrator in Retail

02/05/20

4.5 out of 5

The best for online video conferences

What do you like best? I love how easy it is to invite users to a call and it integrates with many calendar apps. What do you dislike? The quality of video and audio seems to not always be constant. What problems are you solving with the product? What benefits have you realized? It has allowed us to have a affordable and very user friendly video conferencing options

ED

Elizabeth D

02/05/20

4 out of 5

Separate tool that was quickly replaced

What do you like best? Zoom has helpful reminders, like how it sent emails to me when people had joined my meeting and were waiting on me to join and start the meeting What do you dislike? Zoom was a completely separate tool that wouldn't connect to our Google calendars (we had to copy and paste) so we ended up just not using Zoom anymore and replacing it with Google Hangouts and Google Meets. What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Marketing and Advertising

02/05/20

2.5 out of 5

Zoom meeting review

What do you like best? Its faster than its competitors and its easier to use. What do you dislike? Issue in recording meetings intermittently. Recommendations to others considering the product: Good software, however there should be improvement in sound quality. What problems are you solving with the product? What benefits have you realized? Not many problems. Response from Julie Broute of Zoom edit Hi there, thank you for your review. We are sorry to read ...

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SR

Sandeep R

02/05/20

4 out of 5

Zoom - A cloud based video conferencing software

What do you like best? I would like to jot down some of the best things about Zoom software. 1. The first best thing is this software is compatible on both Windows desktop/laptop and Android smartphones which makes it easier for the user to join the meeting from both their working machines and smartphones 2. The second best thing about Zoom software is it lets the multiple users to share their screen at once, collaborate and get the things done at a quicker pace 3. The next best ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].