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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2481-2490 out of 6134

EC

Eric C

02/06/20

5 out of 5

Amazing Software

What do you like best? I run a non-profit for front line service providers with mental health and addictions in Canada. Zoom allows us to communicate from all over the country and get our work done. The software is easy to use and extremely reliable. What do you dislike? Some folks get a bit confused, but it's fairly easy to explain. What problems are you solving with the product? What benefits have you realized? Communicating over a large land mass is difficult but Zoom ...

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UI

User in Accounting

02/06/20

4.5 out of 5

Quick and efficient

What do you like best? Easy to use between several parties for conference calls What do you dislike? The software did not always work despite installing the software What problems are you solving with the product? What benefits have you realized? Easy means of communication over distances

AJ

Abhijit J

02/06/20

4.5 out of 5

Zoom review for enterprises

What do you like best? The audio/video quality, dialing allowed from international local numbers, scalability if we have 10+ users. I have user skype, skype for business, Joinme, webex but the clarity of audio is best against every other vendor. What do you dislike? I use paid version but free version provides only 40 minutes Recommendations to others considering the product: This is a better collaborating tool What problems are you solving with the product? What benefits ...

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A

Aditya P

02/06/20

4.5 out of 5

Zoom- application review

What do you like best? Zoom is one of the best application for the business meetings we can use the application in mobile as well it is the very user-friendly quality of the video and audio calls are very good and the user also can share the files and data. the best feature by the Zoom application is screen sharing and conducting the poll. the user also can set the status and chat with the individuals and meeting attendees. zoom application is very flexible and secure we can integrate ...

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RC

Rosmari C

02/06/20

4.5 out of 5

Video and messaging in real time!

What do you like best? Zoom is a wonderful tool that was designed to work and meet the needs of its users when collaborating online through videoconferences called chat and meetings, enables internal and external communications, meetings of the entire team and training through With just one medium, this software offers video and audio quality along with integrated collaboration tools, with end-to-end security and a simple and easy-to-use interface. What do you dislike? With Zoom the ...

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AT

Andrew T

02/06/20

2.5 out of 5

Zoom has not worked for me here in the UK

What do you like best? The audio and video explanation from the host saved the day What do you dislike? It either does not like the UK? or a Mac browser? Or Chrome? Not sure why I find it so hard to connect to a Zoon meeting. I do not find any ease of use Maybe it is me. The Meetvio instructor was brilliant and found a workaround so I could benefit from the teaching session Thanks so much, Alex! What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Non-Profit Organization Management

02/06/20

4.5 out of 5

Very Good Service

What do you like best? Easy to use and accessible for new users. It also is great for meetings and webinars. What do you dislike? The auto-recorded notes in the messages and subtitle section aren't always that correct. What problems are you solving with the product? What benefits have you realized? Getting everyone on a meeting was has hard in the pass but not this is very beneficial to just send a link or connect to a calendar for easy access.

UI

User in Management Consulting

02/05/20

5 out of 5

My favorite voice/video conference platform.

What do you like best? The quality of video and features and control abilities are great. What do you dislike? If you are hosting over 100 people, you need to pay for the service. What problems are you solving with the product? What benefits have you realized? It’s great for small team meetings when not everyone is in same location.

SC

Shannon C

02/05/20

5 out of 5

Great video and voice conferencing platform for remote teams, business partners, and organizations.

What do you like best? Zoom makes it easy to connect with colleagues and clients around the world. We have teams in Zurich, Seoul, Jakarta, Taipei, Singapore, and Sydney so the international accessibility allows us to stay connected easily. Other video conference platforms like Skype have connection or stability issues so we have switched almost exclusively to Zoom to ensure we have the best connections. What do you dislike? No dislikes, it's very easy to use even with many ...

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UI

User in Computer Software

02/05/20

5 out of 5

Simple screen share tool that actually works!

What do you like best? The reliability of the platform is way better than what we had before. What do you dislike? The fact that the customer has to opt out of computer audio every time. Recommendations to others considering the product: If you’re looking for a simple solution that works, this is it! What problems are you solving with the product? What benefits have you realized? Screen share reliability and the ability to record calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].