9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2461-2470 out of 6134
JH
Jennifer Harshman
03/19/20
Zoom is fabulous.
I have used Zoom for years, nearly every day, for hours each day because it's where I run my business. I love it and am very grateful for it. It outperforms all other platforms.
SJ
Sanjiv Joshi
03/14/20
Zoom Video Communication - Very bad service
I am now feeling sorry why I haven't read the reviews of zoom on Trust pilot before because I share the pain of other users. I have been complaining for the bad service. I have logged the complaint number of times but there is no response except some automatic responses and after few days tickets automatically close with a comment that Zoom tried to contact us. Our business is suffering due to the bad quality of the conference call. This company is nowhere near the Go to meeting or WebEx .
O
Ori
03/09/20
I was shocked by the ridiculous level…
I was shocked by the ridiculous level of support i got when had issues with Zoom.There are no SLAs, i've been calling for the past 4 days to solve a technical issue and still haven't gotten the chance to talk to a technical guyBEWARE!!!
IA
Ignatia Amara
02/19/20
Useless Windows based software
Useless Windows based software. Doesn't support Linux, what's the use of it? I was looking for an alternative to Skype which was great until it was bought by Microsoft. Resorted to Hangouts from Google.
RP
Ravi P
02/08/20
Awesome and Amazing Tool for Conferencing with Team Members
What do you like best? It is one of the best tool in the market which supports recording, scheduling meeting quickly and integration with Outlook What do you dislike? There is nothing to dislike about the Zoom Recommendations to others considering the product: Go for it. What problems are you solving with the product? What benefits have you realized? We are easily able to connect with different team members across time zones
AI
Administrator in Higher Education
02/07/20
VC on zoom
What do you like best? user friendly , group chat performance is good , video quality is good What do you dislike? over all is good, easly merged with other endriod base devices What problems are you solving with the product? What benefits have you realized? I can connect with my endriod device form anywhere
GM
George Michael G
02/07/20
Zoom Review
What do you like best? Zoom is amazing in conference call, jobs interviews and webinars for products and services of businesses. What do you dislike? But what I dislike about zoom is that it take time for novice to get access to make use of it urgently even from the start. Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I had a business conference and also a job interview with zoom ...
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BB
Brittany B
02/07/20
Good Product, a all in one phone application.
What do you like best? I love the ease of Zoom meetings, the direct chat, and the ability to create each user within your company their own direct line. What do you dislike? Zoom at times is unreliable. I have been kicked out of meetings with no notification and calls drop occasionally. Recommendations to others considering the product: I recommend the integration to outlook if that is something you use for email. The ease to create a meeting with in seconds it impressive. ...
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TK
Tarun K
02/07/20
Best solution to connect with anyone instantly
What do you like best? With a short meeting code, we can connect with our team or clients instantly. What do you dislike? I really didn't find anything which is not good in zoom. Everything is just perfect. Recommendations to others considering the product: Highly recommending.. What problems are you solving with the product? What benefits have you realized? Connecting with team and clients on video calls and screenshare.
JT
Jared T
02/07/20
Great corporate communication tool
What do you like best? Ease of use with basic tools such as share screen and chat. What do you dislike? Just as with any video communication tool, there are times that the video or audio quality are poor. However in my opinion, Zoom is the best when compared with competitors. What problems are you solving with the product? What benefits have you realized? Face-to-face communication over long distances. This improves communication across many different levels.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].