9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2451-2460 out of 6134
IA
IT Administrator
03/30/20
Wrost Software
Wrost Software. They always detect money from your account whatever you have cancelled the subscription. There is no support in India.They are making befool to sale the software you can google and try the toll free numbers. These all will not work.
TR
Thomas Ray
03/30/20
Zoom by Jonathan Alfonso n dexter…
Zoom by Jonathan Alfonso n dexter Ramirez were apps that no one can’t trust this people.Highly organised criminals on line.thieves.crooks.I am a victim of this group and they manage to destroyed my whole life.thats why am sharing my experienced.Don’t take risk in downloading their apps.You will be in danger.Am telling this not for me but for your safety.i don’t want you to be like me.They will take away everything that you have..
DT
Daniel Turati
03/28/20
Brings teams together. Real-time collaboration experience. Quality and effectiveness of communications.
I have used Zoom many times for business meeting and It always make it easier to work. What I like of it is the ease and quickness of joining, and the ease of screen sharing. Zoom is progressive and light years ahead of other products that currently exist. Thank you Zoom.
WD
Wes Diener
03/27/20
I love the ease of use!
I love the ease of use!! Setup an account and start a meeting. It quickly downloads the app and you are ready to have a meeting with anyone anywhere. The free features are unbeatable. We have Teams which works well also for internal communication but for external communication it is absolutely easy and awesome.
RH
Richard Huffman
03/25/20
Piece of crap
Piece of crap. I switched to my phone and used the same password for my account I just used on my computer. It wouldnt accept it over and over again until it locked me out of my account for 30 minutes and I missed a meeting. Worthless when you need and unnecessary when you dont need it.
C
Contractor
03/24/20
Pathetic Customer Service
customer service is absolutely pathetic. i upgraded to PRO and am still basic (over a month now). They don't talk to basic users; the phone call just ends advising to use the support tickets. They don't answer support tickets... pay the extra and get skype/teams
JM
Jahe Mensen
03/24/20
very poor privacy protection
very poor privacy protection, even illegal to use in Europe for college, schools etc. see article at dailydot.com about privacy concerns of zoom.
SR
Steve Raynor
03/24/20
Quick to sign me up...but support was…
Quick to sign me up...but support was the worst I've seen from any company. I signed up for an 866 number which did not work. I tried to get support to correct the problem (called, texted, emailed) and got no response...how do you run a business without a phone..Quick to sign you up and take the money....THIS IS HOW YOU LOSE YOUR CUSTOMERS. It is obvious they are more worried about capitalizing on the situation that taking care of existing customers.
RH
Rebecca Hodge
03/22/20
Online Yoga community
I’ve been using Zoom since the 2 week of the emergency pandemic. My main requirements are for yoga and also for communicating with family. It works just brilliantly after some fiddling with the laptop.
R
Robert
03/19/20
Absolutely terrible support
Absolutely terrible support. Unreachable. No support after two days. Licensed users
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].