Zoom Reviews in July 2026: User Ratings, Pros & Cons

Zoom - A Necessary Tool for Our Current Normal

What do you like best? Zoom has an easy sign-in feature and connectivity is a breeze. What do you dislike? There could be a friendlier WYSWIG user interface but it's only a superficial dislike; it's functionality is not affected. Recommendations to others considering the product: Recommended for ease of use. As a best practice, remember to adjust your display name prior to signing into meetings you are not host of as some hosts do not allow editing once you have entered. ...

Amazing being able to connect to others without the need to meet face to face

What do you like best? Easy to use simple interface. Tons of features What do you dislike? If your not the host of the meeting, you are unable to change any settings Recommendations to others considering the product: Use Zoom for all virtual meetings What problems are you solving with the product? What benefits have you realized? I'm able to make meetings easier - people prefer meeting via Zoom than face to face

Most featured and Easy to use Video Conferencing solution

What do you like best? Zoom has almost all of the features required to conduct any type of professional video meeting. Having so many features without much application crashes and glitches is the best thing I love about Zoom. Conducting an online Video Conferencing for any kind of meeting is very simple and effective with Zoom because of its easy availability on both mobile and desktop platform. Zoom has an easy to understand and clean interface which makes it easy and comfortable for ...

I used the free plan for a while and…

I used the free plan for a while and thought it was going fine. We then upgraded to the pro plans and that was when all the problems started... I will spare you the details. Just browse through the feedback left by others on this thread and you will know why. Despite the horrible experience we were not able to get a refund after numerous back and forths with support. We have since moved to Skype for business and have no regrets ... So far.

Very handy in the current situation

What do you like best? The ease of use with Zoom is great. you don't need to go through setting up calls/servers etc, just make a room and send a link to colleagues. This is still secure as you can set a password for the room and easily invite only the people you need. What do you dislike? I think the ability to change backgrounds etc is not needed in the software, although lots of people on social media like it, it can be very distracting when trying to have a serious meeting and ...

Stay at home

What do you like best? It is really easy to setup a meeting and the integration with Google Calendar is key for me What do you dislike? When I enable my camera, Zoom uses a lot of resources in my Mac What problems are you solving with the product? What benefits have you realized? We are able to meet with anyone in the company and to do presentations to customers and prospects

Stable and intuitive video platform that can easily grow with your needs

What do you like best? - A very flexible platform that grows to your needs. - Stable - Pricing plans are reasonable - Easy to use; intuitive controls - Large meeting participant capacity What do you dislike? - No toll-free dial-up option - Some security concerns - Free plans are a bit limited Recommendations to others considering the product: Zoom's free options are decent enough to try out and get familiar with the controls and capabilities so I'd say to ...

The platform.has been really good to collaborate in the pandemic

What do you like best? Ability to record sessions. Holding webinars and recording it for audience to view later is really convinient What do you dislike? There is a limit to number of participants that can join in one go Recommendations to others considering the product: It is a great platform when working remotely, helps virtually collaborate with your team. What problems are you solving with the product? What benefits have you realized? While in lockdown it ...

Simple and reliable

What do you like best? Easy as could be to use and manage. Often record meetings or demo's for anyone who was not able to attend. What do you dislike? No issues with Zoom after 1.5 years of using. Recommendations to others considering the product: Highly recommend What problems are you solving with the product? What benefits have you realized? Remote meetings are all we have these days! Never an issue with the technology.

Quick and easy to set up

What do you like best? It's really easy for our clients to attend meetings without a complicated setup process What do you dislike? The sound quality and admin options aren't quite as good as more mature programs like Skype Recommendations to others considering the product: Skype is better for quick chats between employees, but zoom is better for meetings What problems are you solving with the product? What benefits have you realized? COVID-19 has lead to a much ...