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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2181-2190 out of 6134

UI

User in Staffing and Recruiting

08/07/20

5 out of 5

Easy and Convenient to Use!

What do you like best? It is easy to share a Zoom link and easy to schedule. It is easy to access for everyone via computer, tablet or phone. What do you dislike? Sometimes hard to remember where to find the link for sharing the Zoom video link. What problems are you solving with the product? What benefits have you realized? Able to communicate and share effectively in work and in personal life.

UI

User in Staffing and Recruiting

08/07/20

5 out of 5

Zoom is simple

What do you like best? Simple set up process, process of creating meeting for future What do you dislike? I can not turn on subtitles,like in Hangouts Recommendations to others considering the product: Just use it, but always pay attention to the equipment settings as sometimes there are problems with the headset What problems are you solving with the product? What benefits have you realized? I`m always online with a good quality of sound and image

UI

User in Entertainment

08/07/20

5 out of 5

Tool for meeting

What do you like best? Zoom has multiple options: you can chat and share your screen, the video quality is good, and it can be used on devices such as laptop, cell phone and tablet. What do you dislike? Well there is talk in the news about how little security you have Recommendations to others considering the product: Very good for meetings, whether for work or family, especially due to the current pandemic. What problems are you solving with the product? What benefits ...

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LH

Lonette H

08/07/20

5 out of 5

Great interface, great support

What do you like best? Zoom’s ability to offer a nice webinar tool is its best feature. While we are not that big of a team, we do webinars often and the limit of participants is never on our way, allowing me to invite as many people as I want through sharing URLs and making it easier for people that are not in our team to join. Zoom is interactive, intuitive and fresh, it’s easy to use and the drag and drop tool to share media in our group chat makes the collaboration more fun and ...

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UI

User in Computer Software

08/07/20

5 out of 5

Helps me make the personal connections i need to sell

What do you like best? I love seeing peoples faces and being able to have better control of the meeting when I am presenting my product What do you dislike? I wish it was mandatory for every to show their faces everytime Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I am making personal connections in a time when everyone is less connected than ever

UI

User in Retail

08/07/20

5 out of 5

Lifesaver

What do you like best? This allowed me to remote into work and see my coworkers What do you dislike? Sometimes we would ave overtalk and lags, but that could be our WiFi Recommendations to others considering the product: During the pandemic, this is a lifesaver. What problems are you solving with the product? What benefits have you realized? We have been able to stay in touch and complete work.

M

Maggie B

08/07/20

5 out of 5

Video Conferencing with Zoom

What do you like best? Zoom has been so far an excellent online communication software with great possibilities. It offers me great control over the calls I make, I can record a meeting, include people via phone call and it also allows visual sharing of information with the whiteboard feature. Really works well with teams who want to collaborate but lately everyone has been using it because it is such a flexible and enjoyable software. What do you dislike? There are times when ...

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GA

Gregg A

08/07/20

5 out of 5

Zoom Review

What do you like best? The full screen share screen, Many other platforms do not have this. the share control and annotate. What do you dislike? There is not much that I do not like thus far. Recommendations to others considering the product: Great system, user friendly and has the best share screen options out there. highly recommend it. What problems are you solving with the product? What benefits have you realized? we use zoom from everything from meeting ...

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MG

Maria G

08/07/20

5 out of 5

It is just amazing

What do you like best? I love the fact that we can talk all together at the same time without being in the same place. I also love that you can share your screen and all the participants in the call can see and hear your screen. In google hangouts every time I am sharing a video there is no sound and my students can only see the video, not the sound. I also like that there is an option that says "raise my hand" and the students can click on it. Because when you are having a video call ...

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AR

Andrea R

08/07/20

5 out of 5

Great communication tool

What do you like best? My church uses this platform for bible study and it is wonderful. I am able to see all of my church family since I've moved. What do you dislike? The different icons are hard to find. Need to be more visible. What problems are you solving with the product? What benefits have you realized? Communication and meeting/sessions with my home church family.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].