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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2151-2160 out of 6134

UI

User in Non-Profit Organization Management

08/10/20

4.5 out of 5

Fulfilled a need during uncertain times

What do you like best? Zoom has allowed us to stay connected with our clients, volunteers, and staff during such hard times. Because of social distancing guidelines, we are no longer able to meet in person as we usually would, so we turned to Zoom to get us through. The ease of use is just amazing. Whomever the audience may be, they are able to just click on a link and meet virtually and get things done. What do you dislike? The only dislike that popped into my mind is that only ...

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UI

User in Information Technology and Services

08/10/20

4.5 out of 5

Zoom is one of the popular online meeting app

What do you like best? Drawing feature, call feature, screen share, 30 min free facility What do you dislike? There is nothing much to dislike. All great Recommendations to others considering the product: Its a nice tool to use for effective online meeting What problems are you solving with the product? What benefits have you realized? Using it for online meetings

UI

User in Computer Software

08/10/20

4.5 out of 5

Best video conferencing system out there

What do you like best? Simple interface, easy to use and access What do you dislike? The Google calendar integration sometimes acts up and doesn't actually add the information What problems are you solving with the product? What benefits have you realized? Rapid communication at high quality with colleagues, breakdown barriers especially with remote working

UI

User in Education Management

08/10/20

4 out of 5

Good Virtual Communication Tool

What do you like best? User friendly, easy to use, emoji's icons included, convenient, may communicate up to 100 people for free. What do you dislike? limited amount of people and participants for free version and need to pay to have unlimited amount of participants and time to use the app What problems are you solving with the product? What benefits have you realized? Conferences that need to bring many people in different places or different regions of the world all ...

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JR

John R Grizz D

08/10/20

3.5 out of 5

Great Function; UX/UI Needs Work

What do you like best? Zoom quality is very very good. They must have a gazillions servers out there shoving pixels and sound bytes at maximum velocity. What do you dislike? The UI/UX reflects the "add it on" nature of an evolving product. Too many windows, some overlap, and others don't always show up. Zoom needs to have a single unified interface that allows users to popup or expand certain windows (Chat, Meeting, Shared Screen, Dashboard, etc). The main interface should also ...

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ED

Evellyn d

08/10/20

4 out of 5

Zoom comes in handy during these new times

What do you like best? There are several Zoom tools that make me like the platform, which are: - The audio and video feature intuitive, facilitating its identification. - The option of entering a password to be able to enter is useful, not allowing any person to join the meeting. - The list of participants able us to check in the meeting, to activate/deactivate audio and video in the case of meetings with participation of the attendance. - The option to send a message ...

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BM

Beatrice M

08/10/20

4 out of 5

Blessing online meeting application

What do you like best? Zoom is a wide online meeting platform, I have been using it for years but now in 2020 it is keeping great value because we had to work from home and that required too much communication, so Zoom is the tool that helped me out in my bad days. In case of any emergency, we are always ready to bring our team at one platform in no time. It has amazing functionalities for better collaboration and it also keeps lots methods for communication at one place. What do you ...

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NS

N S

08/10/20

4 out of 5

Timely

What do you like best? it is a really timely app that has helped friends and colleagues and families together during these times under COVID. it's really easy to use - from setting up large meetings to 'game night' hangouts. it's a cool way to hang out with people who aren't close to home so we can still be in each other's lives and keep up with what is going on. we've seen new additions to families and new pets and bring smiles to grandparents' faces, it's just an awesome time. we ...

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MR

Mohamed R

08/10/20

4 out of 5

Zoom review

What do you like best? Zoom app is very helpful to schedule online meetings, classes and etc. It's very easy to use. Zoom has Raise Hand, Screen sharing Options, Those options are so useful to complete a meeting or class. During the meeting or class, if we have any doubts we can use Raise Hand option to show that we have a question to ask. so i like Raise hand option very much. What do you dislike? During a Zoom meeting or class, when unmute all the participants, it's so disturb ...

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MB

Mursina B

08/10/20

4 out of 5

Zoom review

What do you like best? In zoom, persons can share the screen with the others which helps to understand the concept of the presenter, and also others can share the doubts by using it. Also, we can use the remote control to describe our thoughts and can correct the mistakes. What do you dislike? There is a marker on the screen in which persons can annoy the view by touching and drawing on the screen. If we have the control to find the people or to give them permission to access the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].