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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2141-2150 out of 6134

WG

William G

08/10/20

5 out of 5

Zoom has saved us.

What do you like best? I like the clean video, and features like screen sharing, raising your hand, rooms, waiting rooms. The service has saved us during the pandemic. What do you dislike? There's nothing that I dislike. Everything that I've needed Zoom to do, it has done. Recommendations to others considering the product: It's the gold standard of affordable video conferencing software. I have no complaints. What problems are you solving with the product? What benefits ...

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RC

Rico C

08/10/20

5 out of 5

The new way of running meetings

What do you like best? Easy setup, lots of people use it, well-accepted alternative to physical meetings. Video and audio quality are great, even in low bandwidth situations What do you dislike? 40 minute limit controls are not so intuitive to use for switching between views and sharing Recommendations to others considering the product: be sure to implement the security features to keep your calls secure What problems are you solving with the product? What ...

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UI

User in Retail

08/10/20

5 out of 5

Always so reliable!

What do you like best? Quick, easy, reliable. I appreciate the quality of video every time. What do you dislike? I don’t have anything to suggest at this time. What problems are you solving with the product? What benefits have you realized? I am able to connect with people on a personal and work level.

UI

User in Retail

08/10/20

5 out of 5

Zoom Review from a Sales Development Representative

What do you like best? Easy to use, very convenient. Easy to create a meeting link. A lot of people can join, there's chat option. And nothing beats the connection it builds to people from different places. The usage of video and audio is recommendable. What do you dislike? Can't think of anything for now. We use it everyday for our meeting, since it's COVID-19, we cannot meet personally and everything's working well. Thumbs up! Recommendations to others considering the ...

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UI

User in Marketing and Advertising

08/10/20

5 out of 5

Great way to get your meeting done

What do you like best? I enjoy using zoom. Works great and I’m able to see my team members via online. I also like the fact you can use virtual backgrounds and that you can record meetings and get an .mp4 file What do you dislike? I enjoy zoom and don’t dislike much about it What problems are you solving with the product? What benefits have you realized? We are all working from home so this is helping with Team meetings and I’m able to share my computer screen with ...

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GJ

Greg J

08/10/20

5 out of 5

Zoom- Best in class UI, simple interface that does not distract

What do you like best? The interface is simple, you can always find the zoom controls unlike other apps when you have to click and find every day options on sun menus. Hey the job done quickly and easily. What do you dislike? Wish there were more security warnings about starting a meeting without passwords, or joining one that might be interrupted by hackers. Recommendations to others considering the product: Just do it and save time and headache What problems are ...

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SS

Syed S

08/10/20

5 out of 5

Zoom is the best

What do you like best? Easy to use, less comprehensive. It does everything you require in a conference call. What do you dislike? None actually but sometimes my prospects get confused while login in, especially the first time users. Recommendations to others considering the product: Zoom is the best. What problems are you solving with the product? What benefits have you realized? Meeting. As a Business Development Manager, I conduct a product demo almost every day. ...

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AM

Anthony M

08/10/20

5 out of 5

Zoom

What do you like best? I like the video quality, as well as the ease of use What do you dislike? The only downside I can think of is occasional drop off from meetings What problems are you solving with the product? What benefits have you realized? During COVID, zoom has made it incredibly easy to connect with colleagues to continue to run our business smoothly

UI

User in Computer Software

08/10/20

4.5 out of 5

Easy to use Coferencing Application

What do you like best? Ease of use, Price especially the free version for personal use. What do you dislike? Have concerns about security, I know the company has take steps to address this. At my company we cannot use for any confidential/internal meetings, Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? A better easier to use web conferencing product.

GB

Gloria B

08/10/20

4.5 out of 5

Great experience, especially in a pandemic!

What do you like best? I love that it is very user friendly and helps stay connected! What do you dislike? The worst parts of zoom are if you do not have a paid account it will limit the time of your call and sometimes joining and inviting to meetings can be very complicated. Recommendations to others considering the product: It is a great alternative and easy to use platform that will allow you to stay connected even during times where meetings are not possible. What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].