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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2121-2130 out of 6134

MD

Michael D

08/11/20

5 out of 5

It has been a great idea to use Zoom in this pandemic situation. WFH is now cost effective

What do you like best? Great and simple userfriendly interface. screen sharing has been handy during meetings. IM feature is very simple and helps to reduce phone calls. File sharing is made simple through IM. Not all users require a license which is eventually free for all users. A 40-minute meeting can be utilized at no cost. The Meeting recording feature has been a great bonus to have. outlook plugin makes scheduling a hasslefree process . What do you dislike? There are no ...

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JM

John M

08/11/20

5 out of 5

Commercial Account is Awesome

What do you like best? I really like the ability to assign admins for meetings What do you dislike? The only turn off on this thus far has been my personal account and commercial account got twisted up and lost both accounts Recommendations to others considering the product: review the videos, they are intuitive and informative and will prevent many headaches by getting to know the system before commandeering What problems are you solving with the product? What benefits ...

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KC

Kasandra C

08/11/20

5 out of 5

Very efficient, easy to use, good quality.

What do you like best? Being able to lead a meeting and have others ask questions, mute themselves ect. Good functions and easy to use. Able to click on certain people in the screen and focus it on them, or view the group as a whole. What do you dislike? Sometimes it has connectivity issues and kicks me out of the meetings. Once you join smaller group settings you can't go to the main one unless instructed by proctor. What problems are you solving with the product? What ...

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TM

Tony M

08/11/20

5 out of 5

zoom video conference and meetings

What do you like best? zoom has great interactions and resolution. What do you dislike? so far it worked great for me and there is nothing that i don't like. Recommendations to others considering the product: Try the quality of the resolution and voice What problems are you solving with the product? What benefits have you realized? we do work at home and its a great way to have meetings

TH

Thi H

08/11/20

4.5 out of 5

Zoom for your Meetings

What do you like best? I like the screen sharing and recording functions. I do like both recording features provided by the Zoom: Cloud recording and recording on your computer. All the recordings have great audio and video quality. Another excellent feature if you have the premium account is that you can choose the customized meeting ID, which you can use your phone number as the meeting ID. That's a cool add on. The newly added virtual background feature is a cool one, too. You can ...

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UI

User in Financial Services

08/11/20

5 out of 5

Zoom for the Win

What do you like best? Ease of use and integration with Audio settings What do you dislike? Not much, they are an industry leader at what they do. What problems are you solving with the product? What benefits have you realized? Zoom has greatly help connect everyone during this trying time.

TS

Terry S

08/11/20

5 out of 5

Easy to user Video Conference Solution

What do you like best? Zoom is great because the plugin is very light and does not need a long wait time to download and install. Once the installation is done, invites to participants can be easily sent from withing the Zoom utility. What do you dislike? There is nothing to dislike about Zoom. I have been using it for about 3 years now. What problems are you solving with the product? What benefits have you realized? I am able to be more efficient and my collaboration with ...

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CI

Consultant in Management Consulting

08/11/20

5 out of 5

Easy to use

What do you like best? Zoom seem to work best for everyone I invited to participate in meetings. One click, just the right amount of customization, and the chat feature helped with any user a/v connectivity issues or additional communication needed. What do you dislike? Oh I found them to be cumbersome when there was more than one presenter. Switching between presentation screens and modes could get a little tricky. What problems are you solving with the product? What benefits ...

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UI

User in Computer Software

08/11/20

5 out of 5

Best virtual meeting software that exists

What do you like best? Easy, quick, reliable. Not difficult to implement for new users. What do you dislike? None that I can think of. Pretty straightforward Recommendations to others considering the product: It's the best and easiest to use for large groups. What problems are you solving with the product? What benefits have you realized? Working remote. Connecting with clients via virtual meeting.

UI

User in Legal Services

08/11/20

5 out of 5

Zoom Review

What do you like best? Virtual backgrounds, waiting room, raise hand function What do you dislike? Potentially not as secure as other platforms Recommendations to others considering the product: Take advantage of the waiting room feature to help maintain a more secure meeting. The raise your hand function is great for those that have questions. Sharing your screen is simple and allows you to easily work through solutions by giving feedback. You can also essentially remote ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].