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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2111-2120 out of 6134

R

rahul m

08/11/20

4 out of 5

One of the best Video conferencing app

What do you like best? I love the video and voice quality it offers even at low bandwidth connectivity. Also, its very easy to schedule an event/ meeting and share the calendar invite to my clients and peers. the other best feature is that you can customize the background which helps a lot especially while you are working from home. What do you dislike? I don't like the layout of video/audio calls once there are too many people joined in. you have to click on the side arrow key ...

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SN

shafny n

08/11/20

4 out of 5

Zoom Review

What do you like best? The best video call application i have been using recent times and easy to use eeryone with screen sharing , audio calls and hand raising options etc. What do you dislike? sometimes has to face problems as network problems and others to write on screen Recommendations to others considering the product: The time is over innstall it and gain benifit What problems are you solving with the product? What benefits have you realized? Maximum numbers ...

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JH

Jasmine H

08/11/20

4.5 out of 5

Working with Zoom

What do you like best? Due to the ongoing pandemic it has been useful to work from home in group settings to work and contact coworkers. Along with being able to share your screen. People are also able to just click and join with an invite right into the meeting from their email. What do you dislike? The app can sometimes cause issues with the internet/wifi and will cause disconnection or hearing will disconnect in my case Recommendations to others considering the product: ...

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KV

Krishna V

08/11/20

4 out of 5

Review of Zoom

What do you like best? Best app for group meetings and online distance learning also very easy to cost scheduled meeting. i specially like some facilities like white board, and rise hand and lobby setup. also control entire meeting sessions. What do you dislike? i feel some disadvantages, especially, some users draw on screen, and if some one open cam that's make disturbed entire meeting. in the time of screen share voice was disturbed What problems are you solving with ...

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AA

Aleksandra A

08/11/20

5 out of 5

The new workspace

What do you like best? I really like the ease of screen sharing and the virtual backgrounds are hilarious, they make every meeting a little less intense and a lot more social. A great ice-breaker for every conversation! What do you dislike? Finding out the zoom meeting link or password might not be so clear for a beginner user but it's not something that cannot be learned under a couple of minutes. Recommendations to others considering the product: Zoom it's a basic ...

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IA

Industry Analyst / Tech Writer in Health, Wellness and Fitness

08/11/20

5 out of 5

My self Dr.Manish Gupta working a postdoc researcher in south korea

What do you like best? excellent for many people who want to connect in online seminar or workshop What do you dislike? You cannot see many people at a same time What problems are you solving with the product? What benefits have you realized? its increase my visibility in abroad to connect multiple clients

AI

Administrator in Cosmetics

08/11/20

5 out of 5

Easiest and efficient way to communicate and share documents.

What do you like best? Sharing each other’s desktop for documents. What do you dislike? Not always easy to master the security check in when people entering the space. What problems are you solving with the product? What benefits have you realized? Showing the products or opportunity options for my business.

BG

Brent G

08/11/20

5 out of 5

Zoom is the Best!

What do you like best? Easy to use, even for newbies. Web-based. Doesn't require an account. What do you dislike? Nothing. The product works as advertised all the time! What problems are you solving with the product? What benefits have you realized? Virtual meetings. Collaboration. Training.

UI

User in Hospital & Health Care

08/11/20

5 out of 5

Connect across the miles

What do you like best? I love how easy it is to use to keep in touch "face-to-face" with coworkers What do you dislike? I can't think of anything I dislike, at the moment. It's more user friendly then other web confernece call methods Recommendations to others considering the product: Love the ability to share screens and audio with ease, change the host if neccessary. What problems are you solving with the product? What benefits have you realized? quarentine during ...

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AP

arunkumar p

08/11/20

5 out of 5

Awesome application for video chatting

What do you like best? It's a good to interact with others with zoom Video chatting What do you dislike? Buffering and slow zoom videos interaction with others Recommendations to others considering the product: Nothing What problems are you solving with the product? What benefits have you realized? Better sharing details

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].