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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2091-2100 out of 6134

UI

User in Logistics and Supply Chain

08/12/20

5 out of 5

Fantastic Work Platform!

What do you like best? The ease of use and easy UI. Great quality video. What do you dislike? Sometimes has a time limit of only 40 minutes. Recommendations to others considering the product: Use this software!! Very easy and user friendly. What problems are you solving with the product? What benefits have you realized? COVID has prevented many people from entering the office, but this makes it easy to communicate from anywhere.

A

afkjhka

08/12/20

1 out of 5

They deserve 0 star

I would be giving zoom 0 stars if i could because:1. their customer service. a company like zoom should have great customer service, right? WRONG. for over 2 whole months free users cant even use live chat or contact a real person, so i had to use the horrible chatbot or search for help articles that doesnt help me.2. they give the hosts too much power. There should be a good balance between too much power and too little power for the host, and zoom gives the host way too much power. Hosts ...

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CT

Carey Tilden

08/12/20

1 out of 5

International FEES $$$ on a local zoom meeting?!

I set up a zoom meeting with my aunt, we both live in California, we spoke for 3 hours about funeral arrangements for a family member. My aunt logged into the meeting on her phone, the phone number generated by the zoom meeting was a french number, she was charged by her carrier international fees, over $500, her carrier kindly offered her a back dated international plan, now she owes $200 for a zoom call which was basically a facetime & was not an international call. No one answers the ...

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BL

Bea LeFou

08/12/20

1 out of 5

What the hell Zoom?

This is one of the worst video call apps I have ever used. I needed to use it for school, then it kicked my school account out of the website saying it "isn't eligible at this time". It pisses me off that Zoom knows younger people need to use this website/app but won't let them, like what the hell?!? If I could give it zero stars I most definitely would.

WN

Will N

08/12/20

4.5 out of 5

easy to use video software

What do you like best? simplicity to set up meetings at any time What do you dislike? sometimes the views switch during meetings so cant always see who's speaking What problems are you solving with the product? What benefits have you realized? easily communicate across teams internally and externally

MC

Marlon C

08/12/20

4.5 out of 5

Zoomatic

What do you like best? Having everything on the computer, on the cell phone or tablet makes everything at hand and makes it easy to connect quickly and reliably What do you dislike? very little time for sessions too little time for sessions for larger groups of students can be a bit difficult Recommendations to others considering the product: Very fast and innovative What problems are you solving with the product? What benefits have you realized? The problems ...

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TG

Thomas G

08/12/20

5 out of 5

Zoom Conferences get everyone close

What do you like best? It is easy to use and I am able easily share screens, chat, send links to files, etc. Audio quality is great whether I am on my phone or computer. What do you dislike? Sometimes it is a larger toll on system resources. Recommendations to others considering the product: it is a worthwhile tool, if you are using GSuite, I would consider using Hangouts and the video that is directly included with that. What problems are you solving with the ...

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KP

konduri p

08/12/20

5 out of 5

Zoom a great tool for video conferencing

What do you like best? I have been using zoom for more than a year now and really happy with the experience so far. It has an amazing web, mobile and desktop application which makes it easier even on the go. The UX is really neat, clean and appealing. Easy of use made it a popular application for even the elderly. With current circumstances related to the pandemic and stay at home policies zoom has been vital in everyones life and is playing the role of the social bridge between friends ...

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SS

sahiduzzaman s

08/12/20

5 out of 5

Best Online Meeting

What do you like best? I like the video meeting and screen sharing option of this application which make corporate meeting easier remotely What do you dislike? Limited duration for free users I would dislike most Recommendations to others considering the product: I would recommend our business partners to use this solution to conduct video conferencing What problems are you solving with the product? What benefits have you realized? We conduct remote meeting with our ...

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JJ

Joel J

08/12/20

5 out of 5

Good for Conferencing

What do you like best? What I like best about Zoom is its ease of use and it's cross platform compatibility. This means you can use Zoom to have meetings through any device regardless of what the other participants are using. Due to how intuitive its interface is, there's no hassle at all when it comes to hosting and participating in meetings either on desktop or mobile. For those who don't have the desktop application, Zoom also allows you to participate in meetings through the web ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].