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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2081-2090 out of 6134

TC

Tess C

08/12/20

5 out of 5

Zoom Zoom

What do you like best? Great way to communicate while working from home What do you dislike? sometimes lags, chat is hard to access - that's it What problems are you solving with the product? What benefits have you realized? Remote working from home, having meetings remote

GP

Garrett P

08/12/20

5 out of 5

Has been a lifesaver during the pandemic

What do you like best? I have been able to fluidly transition to videoconferencing for bible studies, work meetings, and even virtual game nights using Zoom and it's screen sharing abilities. What do you dislike? I wish there were more markup options. My friends and I use it to play D&D exclusively right now and the ability to have images or tokens on the page to move around would be great. What problems are you solving with the product? What benefits have you realized? ...

Read more

TH

Tanner H

08/12/20

5 out of 5

Zoom is extremley simple and easy to use! Amazing!

What do you like best? I love the ability to feel like I am still connecting with people face to face. I also love how well known Zoom is. It's easy get other companies on a zoom link when having a demo or call because their is usually a 95% chance that they are able to use Zoom and know exactly how to. What do you dislike? I guess I dislike how it sometimes doesn't know that I am the one who created the meeting and says "waiting for the host" even when I am the actual host. That's ...

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AM

Armilyn M

08/12/20

5 out of 5

Efficient call conferencing application

What do you like best? Other than it has all the video conferencing and collaboration capabilities such as chat, video recording, and capability for group calls, it is also fun with the video backgrounds which also helps hide the background provide a more professional video environment. What do you dislike? It cuts off the conversation after the provided call duration limit if you are using the free version. What problems are you solving with the product? What benefits have you ...

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KW

Kathryn W

08/12/20

5 out of 5

Better than Google meet for people who suffer poor connectivity

What do you like best? I love the setting Zoom has to automatically even out skin tone and blemishes, call after call can mean a shiny and tired looking face. Zoom is also zoomed out a bit so even though I have to sit close to my laptop it doesn't give the same 'too-close' fisheye lens effect that Google Meets has. The meeting link is also very useful, I can just use my own link and re-open that meeting room re-occurring or set a specific invite. The invite also automatically ...

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PM

POONAM M

08/12/20

4.5 out of 5

Give try to.. ZOOM!

What do you like best? Zoom is people's popular choice for telecommunication. Using Zoom we can make live video calls and chats. Zoom provides an easy way to share screens during a video call. Its GUI interface is very simple and easy to use. Zoom makes it an easy way to communicate with team members via the video conference by simply sharing the link generated by Zoom. Zoom is more robust and secure than others. What do you dislike? Sometimes voice lags issue faces in zoom ...

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UI

User in Computer Software

08/12/20

4 out of 5

Zoom - the savior for meetings

What do you like best? It had lot of features, the best ones are 1. Screen sharing the windows that you want 2. Annotating with text and markers during screen share What do you dislike? 1. The free version gives you only 40 minutes of time 2. Doesn't notify participants if any of them is having unstable internet Recommendations to others considering the product: It's easy to use and share things easily, except it has few things that are to be improved apart from ...

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HN

Hoang N

08/12/20

4 out of 5

It's normal, not good not bad

What do you like best? Fast connection. Zoom seems to have the best internet connection support What do you dislike? Too many features that make it sometimes confusing to use What problems are you solving with the product? What benefits have you realized? Group meetings. It's been easy to set up meetings

CI

Consultant in Computer Software

08/12/20

4 out of 5

One of the best solutions for video conference

What do you like best? It is very easy to use. Video and audio quality stands out. It has got session recording. What do you dislike? The license is comparatively costly than its counter parts. What problems are you solving with the product? What benefits have you realized? Zoom has helped us to provide remote demos and training

PA

Pedro A

08/12/20

4 out of 5

Genial

What do you like best? Muy fácil de usar, hay veces que no puedes entrar en la reunión pero se soluciona rápido. What do you dislike? A veces no va bien y da problemas, pero se soluciona What problems are you solving with the product? What benefits have you realized? Cuando la aplicación se cuelga, hay que salir y volver a entrar.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].