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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2071-2080 out of 6134

UI

User in Computer Software

08/13/20

4.5 out of 5

Saves the day!

What do you like best? UI is very intuitive, extremely fast, screen sharing is slick, recording your session and sharing is the best out there. Overall quality is much better than all the tools out there. What do you dislike? Bothered about the security concerns that popped up recently. Recommendations to others considering the product: Very easy to implement and use! What problems are you solving with the product? What benefits have you realized? In these ...

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ZA

Zoe Adele C

08/12/20

5 out of 5

Awesome for virtual trainings

What do you like best? Zoom's breakout room sessions are fantastic for facilitating small groups within larger webinars and virtual trainings. Trainees always love the ability to speak within the small groups. What do you dislike? More options for breakout room management should be allowed - such as the ability to broadcast screens or share documents with individual breakout rooms. What problems are you solving with the product? What benefits have you realized? Zoom has ...

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UI

User in Higher Education

08/12/20

5 out of 5

Zoom Web Conferencing meeting

What do you like best? Its very Lit version to use and implement What do you dislike? High Security features to be improved. Sharing options with security Recommendations to others considering the product: Recommendation to improve with more secure What problems are you solving with the product? What benefits have you realized? Conducting many webinars and attending many online conferences.

AM

Apeksha M

08/12/20

5 out of 5

Zoom Videocalling

What do you like best? The user interface is just so amazing and easy to use What do you dislike? there are no downsides, except the quality Recommendations to others considering the product: It is a great platform to conduct virtual meetings, seminars, sessions, conferences, classes and meetings where one can share slides, screens from other apps and do so in an interactive way. What problems are you solving with the product? What benefits have you realized? Video ...

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BT

Betty T

08/12/20

5 out of 5

I use Zoom for school and super important business meetings

What do you like best? I like that I can talk to multiple people at once. Its similar to Skype but it offers more like large meeting capacities and attested streaming performance. What do you dislike? The only thing I've disliked so far is that it seems to be easily hackable. There was a situation a little while ago that involved a pedophile exposing himself during a Zoom meeting for a Childs class. Thats absolutely unacceptable. I hope they have enhanced the security since then. ...

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VT

Vembarasan T

08/12/20

5 out of 5

Simple and Ultra Light Webconferecing

What do you like best? We use Zoom for almost all our Video and Audio conferencing requirements. The participant list can be imported and from then on any meeting links can be shared with the list of participants which can be store within the Zoom utility. What do you dislike? After using Zoom for about 4 years, I do not have anything against Zoom. What problems are you solving with the product? What benefits have you realized? I am able to keep in touch with my contacts ...

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UI

User in Information Technology and Services

08/12/20

5 out of 5

The best online meeting and train your team Easily etc

What do you like best? I can train multiple people at a time online set a meeting. easily share screen and talk.my all member able to saw the screen also talk. video is very fast. I can access also mouse keyboard my team member desktop. one word online meeting best app ever!. I’m absolutely liking it. Featureful. Clear voice and video and multiple sharing options.I do need to copy/paste the meeting number to join without logging in to join a Meeting. What do you dislike? Nothing at ...

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AI

Administrator in Biotechnology

08/12/20

5 out of 5

Zoom Apps has been on par.

What do you like best? It's a real time application with many facinating features like recording audio and video meetings concurrently. What do you dislike? It doesn't retain the real time pixels. Limited to quality network service. Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Waste Management Business

UI

User in Consumer Services

08/12/20

5 out of 5

I have found that zoom is a great program for meetings. It provides a clear and lag free platform.

What do you like best? The ease and convenience of use. I find it to be very efficient. What do you dislike? Nothing.I have yet to really find anything that I dislike about using zoom. Recommendations to others considering the product: Use it! What problems are you solving with the product? What benefits have you realized? great for team comradery.

UI

User in Non-Profit Organization Management

08/12/20

5 out of 5

Necessity in today's world

What do you like best? General ease of use - even the least techy person could understand Zoom What do you dislike? The ability people have to jump in and crash the party Recommendations to others considering the product: Be sure to lock the room so others can't "zoom bomb" What problems are you solving with the product? What benefits have you realized? Remote communication

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].