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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2061-2070 out of 6134

UI

User in Marketing and Advertising

08/13/20

3.5 out of 5

Pretty handy

What do you like best? It is good to use for webinars and online things What do you dislike? Sometimes it has a hard time connecting or wants me to download a new version. What problems are you solving with the product? What benefits have you realized? I have been able to have meetings with people not in the office as well as friends.

UI

User in Government Relations

08/13/20

5 out of 5

my fist time with Zoom

What do you like best? the easiest way to show my screen to others and the posibility to quit all room What do you dislike? the random way to show all the roomies intead the leader. Recommendations to others considering the product: it´s very easy to use it, even my 4 y/o child can handled. What problems are you solving with the product? What benefits have you realized? the advantage of being able to work from home without having to neglect my activities with my ...

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AT

Amar T

08/13/20

5 out of 5

Zoom Review

What do you like best? zoom app is a excellent feature for video conferencing . have a good experience in video conferencing meeting. What do you dislike? i don't like a user id & password demand . Recommendations to others considering the product: on this pandemic duration should not going to offline meeting and this is best way for zoom app to attending meeting What problems are you solving with the product? What benefits have you realized? on this pandemic ...

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UI

User in Fund-Raising

08/13/20

5 out of 5

Life Saver

What do you like best? SO many functions and I am still earning new ones every day. What do you dislike? Sometimes I feel like the settings are hard to understand. Adding all the settings into scheduling a meeting or webinar would be helpful. Recommendations to others considering the product: We just held our first at home conference, and Zoom was a lifesaver. We prerecorded all of our content on Zoom, and then we used Zoom for the live feed to have a live question and ...

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TH

Tafseer H

08/13/20

3 out of 5

Zoom app for video conferencing

What do you like best? Multiple people rejoin. This minimise expense What do you dislike? Temporal disconnect. There should be recording option. Any one can check full recording of the conference call . What problems are you solving with the product? What benefits have you realized? Office urgent meetings , urgent software or hardware update information. New technology update are easily available without moving anywhere. Saving us from covid

JK

Justin K

08/13/20

3 out of 5

Zoom Review 1

What do you like best? Easy use, relatively intuitive. I like how it's easy to use without an account. What do you dislike? -Takes a lot of ram on my computer -May be sending my data to China What problems are you solving with the product? What benefits have you realized? I'm solving distance learning with zoom. It's hard but it's as good as it gets

LA

Luis A D

08/13/20

5 out of 5

New kid in the block! besides is not a new tool

What do you like best? It is a new refresh for this no time ago almost unknown good application and service. It is very stable an easy to use for tuition, meeting, conferences/lives. It become recently a very popular services which is in mouth of all, and this is nice because you can contact to everyone thru Zoom without any issue and no explanation ... run like in butter. Excellent for virtual learning. What do you dislike? It looks like pretty old school interface, they have ...

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UI

User in Information Technology and Services

08/13/20

4.5 out of 5

Zoom! Zoom! Zoom!

What do you like best? Zoom is very convenient to use. I have used it many times for meetings when I had to meet with my mentor online, as well for online interviews. I think its probably one of the best online conference apps, because I've never had a call dropped or signal errors like I have encountered with others applications What do you dislike? I personally dont have any complaints regarding zoom. My experience with using the application has been more or less flawless in the ...

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AM

Amy M

08/13/20

4.5 out of 5

Zoom

What do you like best? I love the aspect that you can have so many people on at one time. What do you dislike? The only downside is not about Zoom but the people that try to use it. Recommendations to others considering the product: It is a good use of a video conferencing tool. Easy to use. What problems are you solving with the product? What benefits have you realized? We have used it for meetings with clients when they have not wanted to come into the office. ...

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MS

Mohamed S

08/13/20

5 out of 5

Online Educational Therapy through Zoom

What do you like best? Share screen feature Share iPad wirelessly with Zoom on my Mac. Use Notability app and turn your iPad into a white board. My iPad pro with Apple pencil is a game changer in my digital online deliveries. What do you dislike? When iPad is shared via Zoom to my Mac the Mac screen gets frozen while the iPad screen still works. Recommendations to others considering the product: Community of Inquiry (CoI) Framework in online teaching talks about ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].