NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2041-2050 out of 6134

UI

User in Information Technology and Services

08/14/20

4.5 out of 5

Great tools for hosting meetings

What do you like best? Screen sharing can be done within no time What do you dislike? Can disable video or audio only after joining the call What problems are you solving with the product? What benefits have you realized? Can invite people and schedule meetings

NA

Nicole A

08/14/20

5 out of 5

Once you find all the tools and settings it’s easy and effective!

What do you like best? Fact it’s real-time and can be recorded for viewing later... and it can recorded to device or zoom cloud What do you dislike? Hard to find all the settings for pinning video, muting others, changing speakers name etc. What problems are you solving with the product? What benefits have you realized? Teaching yoga classes During a pandemic is best virtually / remotely. The benefit has been to collect a library of classes and that people who live anywhere ...

Read more

AM

Angela Marie C

08/14/20

2.5 out of 5

Zoom is ok for small groups, but it is lacking for larger groups.

What do you like best? I like that having individual or small group meetings with zoom. What do you dislike? I have never had luck with larger zoom meetings going smoothly. Recommendations to others considering the product: Be wary of using with large groups. Use the hand raise feature. It helps with talking over one another. What problems are you solving with the product? What benefits have you realized? Connectivity in the age of COVID. Many meetings that were in ...

Read more

UI

User in Education Management

08/14/20

5 out of 5

So helful

What do you like best? My favorite part of zoom is the high quality in video and helping meetings Go smoothly. During Covid, it has dramatically impacted my job’s efficiency for the best. What do you dislike? I dislike the free version only offering 40 minutes at a time. I feel like it should be free for higher education. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Virtual ...

Read more

UI

User in Medical Practice

08/14/20

5 out of 5

Zoom Connectivity for Education and Work meetings

What do you like best? Zoom has helpful features to make meetings fun. It allows you to use breakout rooms, a white board feature, and an opportunity to share a screen to other members in real-time. It is also extremely user friendly which makes it easier to interact and connect with others. What do you dislike? There are often connectivity issues with zoom, which makes it very difficult to run a meeting smoothly. Recommendations to others considering the product: Make sure ...

Read more

JD

james D

08/14/20

4.5 out of 5

Zoom - More important that Toilet paper?

What do you like best? Zoom brings the world together one conference call at a time. Zoom burst onto the global scene at the perfect time to bring friends, families and organisations together during a global pandemic, helping them to connect and work when the world was confined to their own homes and unable to meet each other as we were so used to. Zoom is accessible on multiple platforms allowing all users to partake in a 1 to 1 meeting or larger conference calls. Zoom is available for ...

Read more

SA

Solomon A

08/14/20

4.5 out of 5

Review on Zoom - video conferencing app

What do you like best? Being a student, I spend about 4 - 5 hours per day on Zoom for online classes and webinars. The dedicated modes for Webinars and Meetings make Zoom to stand out from others. Zoom has a secure connection through dedicated servers. The user interface is optimal and smooth. It is easy for beginners to move about and easily pick up rest of the customizations. The floating grid video mode and the speaker mode view is of paramount use. It greatly helps in opening up the ...

Read more

MG

Michael G

08/14/20

4.5 out of 5

Zoom is a great, all around application for video calls. and meetings.

What do you like best? Virtual background makes things fun, pretty reliable and generally don't have any issues with it What do you dislike? 40 min limit for non-corporate account user, must download an external application (not optimized for web-based like Google Meet) What problems are you solving with the product? What benefits have you realized? Working remotely and having a reliable way to have conference calls, benefits are more efficient meetings

P

Prasant p

08/14/20

4.5 out of 5

Zoom App

What do you like best? User friendly app, anybody can use it. Connect to the people across the world. Video calling. Chat messages What do you dislike? Less safe and secure. Required interest to access What problems are you solving with the product? What benefits have you realized? Connect to people across globe. Sharing content easily.

CI

Consultant in Hospital & Health Care

08/14/20

4.5 out of 5

Extremely convenient and easy to use with great features

What do you like best? Easy connsctivity ,password protection, audio video screen share facility chat facility What do you dislike? sometimes connectivity issues create disturbance in meetings Recommendations to others considering the product: keep using stay connected What problems are you solving with the product? What benefits have you realized? Discuss day to day project tasks

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].