9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 2031-2040 out of 6134
UI
User in Restaurants
08/14/20
Zoom zoom zoom
What do you like best? It is very user friendly. It has helped make things more personal during social distancing. What do you dislike? I wish there were more backgrounds available that you did not have to pay for. What problems are you solving with the product? What benefits have you realized? I am able to be "face to face" during this time. My company has been able to keep our name out there with the help of Zoom.
RD
Raymond D
08/14/20
Zoom REview
What do you like best? Ease of use, high reliability, ability to control screens. What do you dislike? Maybe some usability testing for the website? What problems are you solving with the product? What benefits have you realized? Remote work for internship and video calls with friends. Ability to communicate remotely.
IA
Isiaha A
08/14/20
Time To Adapt
What do you like best? For me I the ability to coach and hold meetings from home allowed me to keep my business going. In person is on hold right now but was on zoom before pandemic thank God. What do you dislike? If they keep adding features and keep the price right there is nothing I dislike. Recommendations to others considering the product: Learn to use the system and all the free before purchasing larger account. You may not need a platinum membership to handle little ...
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UI
User in Retail
08/14/20
Best Video Conferencing Tool
What do you like best? Ease of use and the clarity of the sound and video and yes i do know the video clarity comes from my video card :) What do you dislike? That i have to upgrade to paid service for an hour What problems are you solving with the product? What benefits have you realized? Omg, the fact that i can speak to my teams every day, we are able to work through many challenges just like if we were face to face
MG
Madhu G
08/14/20
Easy to use and cost effective
What do you like best? Zoom is an easy-to-use virtual meeting interface that lets you virtually meet with colleagues and friends with ease. Zoom video calls provide excellently quality and have very little interruptions or connectivity concerns. There is also feature to share your screen, view thumbnails of all the people attending the meeting and customize backgrounds. What do you dislike? Chat feature could have been a little more advanced. Videos during the conferences are not ...
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UI
User in Information Technology and Services
08/14/20
The most reliable meeting software
What do you like best? Zoom is easy to use, reliable, and most people are familiar with the software making it great for external meetings as well as internal. What do you dislike? There are no features in particular that I dislike Recommendations to others considering the product: I have used many video conferencing softwares and Zoom is the most reliable and has the most people familiar with the software. It is especially helpful for external meetings. What problems ...
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UI
User in Construction
08/14/20
Use this for anything Video
What do you like best? I love that everyone can find a use for the platform. I've seen students, businessfolk, friends, and even churches use Zoom to connect and it's so convenient. What do you dislike? Be aware, if you're not careful you might come on the screen with video or audio that you dont want your counterpart to be apart of. Be sure to pay attention to the muting and screen off options. What problems are you solving with the product? What benefits have you realized? ...
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UI
User in Computer Software
08/14/20
Best Video Conferancing Software in the Market
What do you like best? I like how easy it is to use and the fact that I can share my screen with just one click on a call. Also, hardly any issues with audio quality. What do you dislike? The fact that you can't draw on your screen during a meeting sucks as Slack calling can do that. It is very helpful when sharing my screen with customers and partners What problems are you solving with the product? What benefits have you realized? Able to meet clients that are across the ...
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TM
Tyler M
08/14/20
Works EVERYWHERE
What do you like best? Even on my obscure platforms I need it on, this product installs just fine. I'm most grateful for the redhat-linux-based RPM installer, which I did not expect. What do you dislike? The UI on the phone is very different than the UI on the desktop. It feels like a different product. For my parents (who are senior-age), they had a very difficult time learning to use it on the android phone. Recommendations to others considering the product: The google ...
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A
Akshay N
08/14/20
The best application for conference calls and webinars!
What do you like best? I like the user-friendliness of this app. It feels like using a telephone its that simple! What do you dislike? The customer support is a bit slow to answer one of my query they took more than 2 weeks What problems are you solving with the product? What benefits have you realized? We solved our team meetings problem during COVID 19 pandemic.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].