NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2021-2030 out of 6134

SS

Shujahat Shahul B

08/16/20

4.5 out of 5

Intuitive, User Friendly and Effective

What do you like best? Ease of setup, use and the features. Quality of video and audio. Additional features like virtual background, custom zoom names, view settings. Mobile and Tablet Apps. What do you dislike? Zoom is hardware resource intensive. Zoom app could be more user friendly. Zoom has had security issues in the past Recommendations to others considering the product: Its very productive What problems are you solving with the product? What ...

Read more

GS

George S

08/16/20

4.5 out of 5

Perform necessary training for your team

What do you like best? We use Zoom in our organization to keep our team up to date with work procedures, since we are carrying out work in different locations. Group meetings, meetings of all employees, meetings with our co-workers are now done via Zoom. Previously, we had an administrator in our organization who would certainly organize all of our virtual conferences and should also be available to provide constant technical assistance to get each individual directly to a conference, as ...

Read more

SA

Samuel A

08/16/20

4.5 out of 5

Understanding the effectiveness of zoom app

What do you like best? Quick response, instant feedback on the spot. Except at time lost in network during communication, hence peculiar to environment in which one resides. Apart from that, it is perfectly okay for communication. What do you dislike? Interminent break in transmission, thereby missed vital point of discuss. Even if it is recorded, that part missed can't be fetch. What problems are you solving with the product? What benefits have you realized? Interview, ...

Read more

MC

Margarity C

08/15/20

4.5 out of 5

Pretty good online meeting platform

What do you like best? It really is simple to use, it can even be recorded, anybody can access the service even though they may not have a Zoom profile What do you dislike? Even sometimes it could be too convenient for unwelcomed guest to use it. Recommendations to others considering the product: It's an easy-to-use app that's so collaborative that I suggest collaborating with a squad. What problems are you solving with the product? What benefits have you realized? ...

Read more

OR

Oliur R

08/15/20

5 out of 5

Zoom the gamechanger in this pandemic situation. We all are now connected from home.

What do you like best? The best thing I like is the features it has to offer to people. It's very handy and easy to use. Just one click to join a meeting from anywhere! I have been using this app for maybe more than a year now. And the live chat is just amazing. This is cool when we all are at home but Zoom has bought us all together. Video and audio conference is best in this app and my overall experience is just amazing. What do you dislike? The downside of using zoom is for the ...

Read more

JP

Julie P

08/15/20

4 out of 5

Conferências de alto nível

What do you like best? Com este sistema, você pode conectar até 1000 pessoas ao mesmo tempo para visualizar e interagir com sua conferência. Você pode criar uma capacidade incrível de lembrança e um estilo muito bom e barato, além de dividir a tela e os painéis sobrepostos. What do you dislike? É um pouco caro porque pode ser caro para um influenciador ou trabalhador apenas como uma ferramenta de trabalho, enquanto é um preço razoável para uma empresa. Recommendations to others ...

Read more

BL

BALINENI L

08/15/20

4.5 out of 5

Its great

What do you like best? Connecting different people from different places What do you dislike? Android app in mobile data is slow to be fixed What problems are you solving with the product? What benefits have you realized? Helping in attending best classes in india at my place

J

Jeannine

08/15/20

1 out of 5

I filed a complaint 4 months ago…

I filed a complaint 4 months ago (charging me twice a month). I keep receiving a notice that I am next in the in line for service. Even after I cancelled my subscription they continued to take money out of my account.

UI

User in Hospital & Health Care

08/14/20

5 out of 5

Making things easier

What do you like best? I love that Zoom is compliant with healthcare systems. It is easy to use and our patients don't get stressed out trying to figure out how to connect with us. What do you dislike? I haven't found anything I dislike yet, they have been easy to work with. What problems are you solving with the product? What benefits have you realized? We are able to complete telemedicine visits with ease.

SK

Sanjay K

08/14/20

4.5 out of 5

Best of all conference software s available in market

What do you like best? Zoom have many features which helps every one from education to business. Zoom have some unique features such as host only chat, Unlimited members can join(paid) , screen share with annotation and many. What do you dislike? From last few months zoom is giving some trouble while connecting to meetings. our local governments are against zoom due to privacy issues. Recommendations to others considering the product: I strongly recommend zoom to use. it is ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].