Zoom Reviews in July 2026: User Ratings, Pros & Cons

Essential collaboration tool during covid

What do you like best? Ease of use, fun features, and great audio and video quality. What do you dislike? Frequent updates of the client requires installation before joining calls which sometimes make me laste to meeting. Recommendations to others considering the product: Just try it, you'll love it! What problems are you solving with the product? What benefits have you realized? My employer has been able to successfully weather the covid storm thanks to zoom. The ...

Easy and reliable

What do you like best? Always works well, no set-up needed, easy to switch between desk and mobile. What do you dislike? That some features are only available for the paid version. What problems are you solving with the product? What benefits have you realized? Communication, online meetings.

Great video conferencing tool

What do you like best? The fact t gf st I can interact with others What do you dislike? I can’t zoom live withe the free service and the free feature is not hipaa compliant Recommendations to others considering the product: It’s worth it and very reliable What problems are you solving with the product? What benefits have you realized? Holding meetings and being accessible to clients

Quick and Efficient Video Conferencing with Zoom

What do you like best? Zoom is light weight, handy and interactive video conferencing app. Loved its interface, smooth navigation with a lot of extensive features. The most significant thing about zoom is that- it supports multiple screen hosting feature, and screen recording feature is inbuilt with in the app, no need for other third party recorder apps. What do you dislike? Zoom is weak when it comes to security and protecting users data. What problems are you solving with ...

Simple

What do you like best? That it’s easy. Love how it auto dials if you call in from a phone. What do you dislike? The delay, I also don’t like how you can’t mute everyone. Recommendations to others considering the product: It is good but it’s good to have a guide for everyone to know how to use the chat and raise hand functions. What problems are you solving with the product? What benefits have you realized? Being able to talk as a team to everyone in different parts ...

An Excellent Solution for Video Conferencing

What do you like best? Setting up a meeting. The user interface also is very easy to navigate. What do you dislike? No dislikes. Pricing could be tweaked a bit for education users. Recommendations to others considering the product: Go for it. Extremely versatile tool. What problems are you solving with the product? What benefits have you realized? Connectivity

Bussiness meetins, family birthdays and more. Coronavirus do not stoped me.

What do you like best? Is really usefull tool. It can be used for very different scenarios. From bussiness meeting with more than 10 users at the sametime to plan the week to birthday parties. On this difficult times it has been the best way to keep working a running my bussines. What do you dislike? Nothing. I am in love with Zoom. I´ve been able to interview new prospects, workers. I have metting with clients and is available 24/7. It is what we need in this globlaized world. ...

I Love Zoom!

What do you like best? Ease of use, number of people able to join call, breakout rooms, options to change/blurr background, connectivity. What do you dislike? Basic version has restrictions on length of call for 3 or more participants. What problems are you solving with the product? What benefits have you realized? Being able to meet with my team and customers.

The five-month old, unresolved billing problem!

As indicated in multiple postings, I have been trying to get in touch with billing to resolve the issue of sales tax for a municipal entity. It has been five months and still nothing. I've written multiple [detailed] inquiries and received the canned response, "Hello Blackstone, as our world comes together to slow the spread of COVID-19, the Zoom Support Center has continued to operate 24x7 globally to support our customers through this unprecedented period. Given increased usage from ...

Brilliant virtual online meetings with an aggressive customer care team.

What do you like best? Easy to use. Requires no classes to learn how to use it. Has the best customer service team that is very highly competitive and highly skilled to tackle any technology problems. Has a very friendly price tag hence it very affordable even to the low income earners. Has a very intuitive interface that is easy to use and work with. What do you dislike? All is working accordingly to our company expectations. And we are glad we are using it at the right ...