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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1971-1980 out of 6134

UI

User in Computer Software

08/18/20

4.5 out of 5

daily user

What do you like best? simplicity of the UI and quality of calls What do you dislike? Zoom is introducing too many features coming too fast Recommendations to others considering the product: The free version is really good for personal use. The paid version is another level of features and options. What problems are you solving with the product? What benefits have you realized? Daily calls while remote working and collaboration with remote clients

UI

User in Computer Networking

08/18/20

4.5 out of 5

Video Conferencing for coworking

What do you like best? I like how zoom is able to add as many people to your meeting as you want. I like that zoom is mobile app or browser incase of last minute meetings. i like that i can put it public or make the meeting private with a code for people to join with. I like when the person is talking you can put the full attention on them and you can screen record everyone your desktop. Another thing i like is how i can mute everyone when they join incase they are in a loud coffee shop ...

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SH

Saavedra H

08/18/20

4.5 out of 5

Reliable conference service

What do you like best? With the help of this excellent product, I can conveniently make phone calls, as well as video clip calls very effectively, through its extraordinary video clip call center. Aside from that, it helps to remove obstacles between all my tools, including my laptop, desktop or also my smartphone with its enhanced attributes and functionality. In addition, the document sharing center for this specific item is my favorite to make efficient contributions in the direction ...

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DK

Donald K

08/18/20

4.5 out of 5

The best video communication tool.

What do you like best? This never goes wrong, we also use the recording feature a lot so students who can not go to the live class can later obtain details or watch the class again, thus clarifying their doubts. I like that and without having to manually copy and paste my Zoom Data directly into the invitation to meet in Google Calendar. I like the Slack integration, too. While not as simple as I like, the process saves me time to copy / paste my zoom details. What do you dislike? ...

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UI

User in Financial Services

08/18/20

4 out of 5

Easy to use

What do you like best? background setting feature and screen sharing are great. What do you dislike? I have been using zoom from past few weeks and nothing so far . Recommendations to others considering the product: it's great software for video collaboration,screen sharing and many more features. What problems are you solving with the product? What benefits have you realized? video collaboration and screen sharing

AI

Administrator in Non-Profit Organization Management

08/18/20

4 out of 5

Versatile & Functional

What do you like best? The new security features, screen sharing, setup and customization, ability to put attendees in waiting rooms. The ability for attendees to use various devices and platforms including dial up. We can share powerpoints, videos, and live speakers for meetings. Members are familiar with the software based on its use for religious organizations, community groups, and other meeting platforms. It has a lot of different features so can be configured in different ways. We ...

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CM

Chandresh M

08/18/20

4.5 out of 5

Well Suited App for Important Conference Call

What do you like best? Best thing about Zoom is easy to use. Anyone who is using it for the first time can easily control almost features of zoom. And another thing I like is it's capability of handling many number of participants at a time. It is just awesome. With many number of participants we can easily complete our conference meeting. There are other features also which makes zoom better like screen-sharing, chatting with the other participants etc. Audio and video control features ...

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MR

Mohamed R

08/18/20

4 out of 5

Zoom Review

What do you like best? The capacity to utilize an outer mouthpiece to improve the audience's understanding and The application is extremely simple to utilize and set up to your own inclination What do you dislike? You need a steady web association for Zoom to work without delays, which all individuals don't generally approach. Recommendations to others considering the product: most useful software for peoples What problems are you solving with the product? What benefits ...

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UI

User in Computer Software

08/18/20

4.5 out of 5

Zoom Review

What do you like best? The comparability with multiple operating systems and mobile platforms. What do you dislike? The screen resolution can be spotty at times but otherwise it has worked extremely well. Recommendations to others considering the product: Continue to keep zoom available on the mobile platforms as its use will only increase. What problems are you solving with the product? What benefits have you realized? The only problem I have had is the screen ...

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AI

Agency in Staffing and Recruiting

08/18/20

4.5 out of 5

Zoom Review

What do you like best? Its easy to access and send out to invitees What do you dislike? Some times it is not as easy to use on the desk top with out the app What problems are you solving with the product? What benefits have you realized? Virtual interviews

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].