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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1961-1970 out of 6134

DH

Dale H

08/18/20

5 out of 5

Absolutely amazing service

What do you like best? The ease of setting up meetings both professionally and personally. When i large groups, the gallery view is perfect in order to see all participants and i just love that i am able to record the meeting and i have a choice of audio only or video and audio. Allowing people to join without creating an accounts also so important as to not waste any time with getting meetings going. The box that shows the current speaker is also really useful. What do you ...

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LV

Luke V

08/18/20

5 out of 5

Awesome Collaboration Product

What do you like best? I think Zoom does an amazing job at connecting individuals that are separated. Especially during the craziness of Covid. What do you dislike? I don’t particularly like the user interface for zoom. I think it could be cleaner and more professional looking. Recommendations to others considering the product: Make sure the links are live before the call. What problems are you solving with the product? What benefits have you realized? Social distancing.

GM

Giuseppe M

08/18/20

4.5 out of 5

Great for webinars!

What do you like best? Simplicity. Zoom makes getting a meeting together very easy for everyone involved. What do you dislike? I don't think there's anything to dislike about the platform. They make things easy and intuitive. What problems are you solving with the product? What benefits have you realized? Webinars. Having the live aspect, along with the q&a on the side, is brilliant. One person presenting and another fielding questions makes life great for everyone.

UI

User in Internet

08/18/20

5 out of 5

ZOOM FEEDBACK

What do you like best? Easy free to setup/commute meeting through zoom What do you dislike? Could do remote control access to other people shared screen Recommendations to others considering the product: Definitely. reliable software for conference What problems are you solving with the product? What benefits have you realized? Conference call. Quality uninterrupted stream

BJ

Bidyut Jyoti S

08/18/20

5 out of 5

Zoom - Ultimate Communication Tool Equipped with Advanced Features

What do you like best? 1. In the Video Call you can change your background as per your own preferences. 2. You can host a Webinar 3. You can share attach and share files and documents in meetings. 4. Screen Sharing and Recording the session. 5. Taking Remote Control of the user system from Zoom. What do you dislike? Not more than 100 Participants are allowed to attend and join a meeting. Recommendations to others considering the product: Highly recommended to ...

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UI

User in Utilities

08/18/20

5 out of 5

Group collaboration in seconds

What do you like best? It takes a few seconds to sign into zoom and start group conversation What do you dislike? Selective mute and unmute is not included Recommendations to others considering the product: Great app to connect teams together What problems are you solving with the product? What benefits have you realized? Makes group collaboration and conversation much easier.

AL

Alan Litchfield

08/18/20

1 out of 5

Would give 0 if possible

Would give 0 if possible. No customer service. No response to billing problem. These people are thieves of the worst order. Do NOT buy a plan from them, you will be sorry if an error occurs, and it probably will.

VA

varad a

08/18/20

4.5 out of 5

Easy to access and use

What do you like best? The best feature about the app is the complete anonymity of the call from the outside world. Another great aspect to this product is the ability to host 100 people in one call. The free version offers 45 mins worth of call which is incredible. The user interface is simple and organising calls in advance is very easy. What do you dislike? The fact that you can change the name while in a call. It leads to discrepancy during a call. This issue is critical in a ...

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JH

jim h

08/18/20

4.5 out of 5

Excellent way to do biz in Covid

What do you like best? Can see and hear participants, or not as you wish. easy to set up, and free for one on ones, cheap for others. can tie together people from all parts of the world. What do you dislike? sorta tacky, they limit you to 30 min if you are using the free package. still a good value. What problems are you solving with the product? What benefits have you realized? internet can be a huge factor, if not strong, it muddies the video and sound. but can put ...

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UI

User in Entertainment

08/18/20

4.5 out of 5

One of the best meeting apps

What do you like best? Zoom allows us to do meeting at very less data plan. it also gives option to record the meeting , which we can watch later. very good app especially for professional work. What do you dislike? sometimes it takes time to connect but that's a very rare case What problems are you solving with the product? What benefits have you realized? It helps me im online work meetings also I'm a part time teacher so it's very handy in teaching.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].