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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1951-1960 out of 6134

JB

Johanna B

08/19/20

4.5 out of 5

Excellent!

What do you like best? The easy acces, video conference, screen share What do you dislike? not being able to see all participants on a single screen when I access from my cell phone What problems are you solving with the product? What benefits have you realized? Work and family meetings

UI

User in Marketing and Advertising

08/19/20

4.5 out of 5

Zoom conferencing

What do you like best? I like how Zoom is easy to use and you can dial in from any device pretty much. Also, everyone knows how to use it and are familiar with the platform. What do you dislike? It can be hard to use at the beginning and getting to know all the tricks takes a while! Occasionally we've had connectivity issues. Recommendations to others considering the product: It's so easy! What problems are you solving with the product? What benefits have you realized? ...

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CF

Camy Febrero S

08/19/20

4 out of 5

Lightweight video conferencing app

What do you like best? Lightweight and fast, easy to connect and navigate What do you dislike? the security needs to be maximized for better performance and experience Recommendations to others considering the product: Zoom can be useful for meetings and business related activities What problems are you solving with the product? What benefits have you realized? Virtual meetings can be done effectively

UI

User in Information Technology and Services

08/19/20

4 out of 5

Zoom is essential for remote workers

What do you like best? I like how simple it is to install and setup. Even the less technical people in my office have little trouble using it. What do you dislike? I feel like the connection sometimes drops/is grainy. This could be due to my internet, but no matter where I use it, I feel like I have issues at times. Recommendations to others considering the product: It is the main way of communication for many businesses right now, so I suggest that you familiarize yourself ...

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SS

Sarag S

08/19/20

4 out of 5

Just recently acquainted again

What do you like best? I appreciated the conventional features of the video conference I just recently had. Left nothing for my to be unwary of and the call was easy to manage with all the audio and visual components What do you dislike? The lack of controls to let multiple people in on one call. Cisco does a far better job of this and allows for multiple sources to be connected and an unprecedented amount of time. Security breached occur often. What problems are you solving ...

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AV

Akhil V

08/18/20

5 out of 5

Best VC app

What do you like best? Best video and audio quality and easy to setup and use What do you dislike? A bit complex to host the meeting setup for first time. Ask too much details What problems are you solving with the product? What benefits have you realized? Easy to connect with multiple people. Group meetings are very easy to manage.

LB

Lauren B

08/18/20

5 out of 5

Great video conferencing platform

What do you like best? You can communicate with large groups of people at once. The connection and speed is consistent with your internet. I haven't had any problems with lagging. What do you dislike? I haven't had any issues yet. I am able to share documents and video chat for my online meetings. Recommendations to others considering the product: Test your internet connection before joining a meeting on zoom. As long as your connection speeds are good, your call should run ...

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SO

Sebastian O

08/18/20

5 out of 5

Great Meeting App

What do you like best? Versatile screen sharing function, mute mode, good sound, multiple view, mobile, PC and phone mode on meeting. Virtual classroom from the university, file sharing. video conferencing, web navigation, scheduling, calendar, hand raise, poll function. What do you dislike? Sound quality still need to improve. Function on mac often not recognise by apple security, need more emoji for expressions, need thumb down emoji. Recommendations to others considering the ...

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UI

User in Food Production

08/18/20

5 out of 5

zoom

What do you like best? video conference. lot of people use zoom now. What do you dislike? more difficult than skype or teams and cost is not cheap. What problems are you solving with the product? What benefits have you realized? remote control and meetings with external vendors

GV

Ginu V

08/18/20

5 out of 5

Easy to use and Modern Interface.

What do you like best? After installing and using Zoom I found it a pleasure to use it. We can easily set up meetings and get it to update in Outlook Calendar. The participants simply need to install a small plugin to join the meeting. What do you dislike? I do not find any reason to dislike any of the features of Zoom. What problems are you solving with the product? What benefits have you realized? Online meetings with team members are easy and quick. We save a lot of time ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].