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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1941-1950 out of 6134

AI

Administrator in Computer Software

08/19/20

5 out of 5

Reliable and Integrated

What do you like best? Zoom is reliable and I like how it connects with my calendars. What do you dislike? I can't think of much. I wish some of the additional options were available at lower pricepoints. What problems are you solving with the product? What benefits have you realized? We are able to collaborate internally and with our customers.

UD

Ucha D

08/19/20

5 out of 5

Zoom - quarantine saver

What do you like best? The good thing with zoom meetings is that participants can join conversations for free without having to pay for anything. Very easy to use and has cool features like , custom backgrounds, screen sharing , giving other participants admin options and ETC. Many companies use the Zoom for online seminars and training. Admin of zoom room can manually change and mute participants, every room is secured with password. What do you dislike? Not much bad things i can ...

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SN

Sandeep N

08/19/20

5 out of 5

Great App and Great Quality

What do you like best? Zoom can be used for both personal and professional usage. We use it in our Corporate environment and we can have more than 50 participants to join at a time which is great when there is a massive townhall meeting What do you dislike? I do not think there is anything to dislike about Zoom. Great features and great Quality of Service What problems are you solving with the product? What benefits have you realized? It helps us to collaborate with a lot ...

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KS

Karoline S

08/19/20

5 out of 5

Very useful

What do you like best? I love the convenience of holding meetings, the quality of the image and sound, as well as screen sharing. What do you dislike? less than 40 minutes for non-pro accounts. Recommendations to others considering the product: it is very practical and useful! Always use What problems are you solving with the product? What benefits have you realized? with our remote operation, Zoom was instrumental in maintaining unity between the team.

MH

Mellanie H

08/19/20

5 out of 5

Zoom is everywhere, and with good reason!

What do you like best? I like how Zoom integrates with ScheduleOnce so that the conference call is created as soon as the client schedules their call because it saves me an extra step. I also like the screen sharing options and ability to live stream to Facebook. What do you dislike? I wish the Zoom app wouldn't open in the background on my desktop every time I join a meeting. I also wish I could minimize the Zoom meeting while recording is paused. Not a big deal, but that's just ...

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AI

Administrator in Public Relations and Communications

08/19/20

5 out of 5

Great Tool!

What do you like best? Zoom is great for meetings of any type! It allows the meeting members to participate in a easy way. What do you dislike? When opening the app, you are unable to view all participants on one screen. You have to swipe to see the other people that are on the video chat. What problems are you solving with the product? What benefits have you realized? The problems that we are solving is being able to discuss the meeting topics without having to ...

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UI

User in Information Technology and Services

08/19/20

5 out of 5

Zoom

What do you like best? That you can share your screen. Additionally the feature where you can take over someone elses computer, very cool What do you dislike? I don't have any dislikes. I think the Zoom app could be better. Very hard to use, not user friendly Recommendations to others considering the product: Easy to use What problems are you solving with the product? What benefits have you realized? Being able to work from home globally with partners in the US, ...

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JO

Jennifer O

08/19/20

5 out of 5

Connect with Anyone in the World

What do you like best? Zoom is super easy to use especially for first timers. Just download it, create an account and you're good to go to connect with others. Zoom is very helpful especially with today's new normal set up where every conference or classes are being done virtually. What do you dislike? The video quality sometimes is pixelized. I don't if it has something to do with Zoom or the user's device is just not too good. Recommendations to others considering the ...

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UI

User in Computer Software

08/19/20

2.5 out of 5

Improve the chat feature

What do you like best? It is really useful to be able to create breakout rooms for managing larger video conferences What do you dislike? The chat feature is impossible to manage, all chat messages occur in one location making impossible to hold multiple simultaneous conversations What problems are you solving with the product? What benefits have you realized? I use zoom for team collaboration as a software engineer

TF

Tricia F

08/19/20

4.5 out of 5

Zoom

What do you like best? It was so easy to set up and use. Life saver when we went virtual overnight What do you dislike? When you have lots of people on it is hard all share, sound reverbs when more than one person speaking Recommendations to others considering the product: Look at getting headset, seems to work better What problems are you solving with the product? What benefits have you realized? to have meetings when we can't meet in person

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].