9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1931-1940 out of 6134
SS
Simon-németh Sámuel (SamPro910)
08/23/20
NO PLEASE
Why the hell do we have to learn on this????It's just bad!!!
A
Annonymous
08/23/20
This is a nightmare
It glitches out, stops working and it's "features" are so basic. Zoom is a nightmare. It's so hard to use and it takes 5-10 minutes to login.
S✂
Scissors ✂️
08/21/20
Love Zoom
This has been a lifeline, gamechanger in my coaching business, some little glitches with new upgrades but nothing major for me. Keep up the great work!
RY
Rebecca Youngerman
08/20/20
Would give a 0 if possible
Would give a 0 if possible. Trying to speak with someone there about a unique question is literally impossible. After dozen of attempts to ask a question I can't get through to thier inept AI assistant that I need to speak to a human. I was very, very patient trying my question in different ways, reading every article they suggested, but I need a person and they don't exist at Zoom. This is the worst program available and I don't know how we will be able to do school this year since the ...
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JP
John Paul Mc Glynn
08/20/20
30 days to receive a response to a…
30 days to receive a response to a billing issue which was zooms fault. nice response time.
BC
Britt C
08/20/20
the gold standard for remote meetings
What do you like best? It's easy to use and works when I need it to. I like they they continue coming out with features to try to improve remote engagement in a time where it's hard to feel connected to other teams over video calls. What do you dislike? There's not much I dislike about Zoom. I think whenever a meeting drops for me it's usually network issues, not Zoom itself. All in all, I'm happy with zoom. Recommendations to others considering the product: Buy it. Zoom is ...
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SS
Sachit S
08/19/20
Zooming through this pandemic
What do you like best? Zoom has provided a stable means of communicating with my colleagues during these times which limits our ability to see each other in person. What do you dislike? With the limited bandwidth from internet providers sometimes the connection gets choppy and calls drop. What problems are you solving with the product? What benefits have you realized? Zoom allows us to host large webinars as well conduct internal and external conversations. We benefit from ...
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AI
Administrator in Food & Beverages
08/19/20
Great for Small Businesses!
What do you like best? Best quality in video conferencing that I have found. What do you dislike? Sometimes the desktop app glitches and is a hassle. What problems are you solving with the product? What benefits have you realized? Ability to video conference with remote team members and external partners.
EM
Emily M
08/19/20
Super easy to use, perfect for business meetings!
What do you like best? It has a simple layout and is easy to know how to change personal settings, or host settings without any confusion. It has a clear picture on both ends and doesn't appear to have any lag. What do you dislike? The time limit for a meeting if it is for personal use. It was annoying when trying to catch up with friends and family during the lockdown. Recommendations to others considering the product: Simple, easy to use and great for personal or business ...
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NR
Nicole R
08/19/20
Very easy to use and great for presentations!
What do you like best? I love the ability to present to all viewers and also chat with one person or the whole team. What do you dislike? Time limitation if not subscribed can sometimes be frustrating. What problems are you solving with the product? What benefits have you realized? We are having better group meetings.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].