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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1901-1910 out of 6134

RR

Ritz R

09/07/20

5 out of 5

Great and Common Software

What do you like best? Zoom is the to go software these days! Best thing about zoom is how easy it is to use it. I love the virtual backgrounds which could be a clip or picture. The screen sharing and breakout rooms are the best! What do you dislike? It is expensive! Wish they had it for cheap. Recommendations to others considering the product: It is easy to use software. Most people these days have it. They are flexible and also very good customer support. If you have a ...

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AI

Administrator in Management Consulting

09/07/20

4 out of 5

Best for professional meeting

What do you like best? Quality of video and audio meeting is the best What do you dislike? Time lap for free call 10 min are not enough for anyone to check it for startup. What problems are you solving with the product? What benefits have you realized? To conduct business meeting in this pandemic situation

EW

Erik Walenza-Slabe

09/07/20

3 out of 5

Fine Software, Terrible Customer Service

PROS & CONS What are the best aspects of this product? Good overall feature suite - in line with the industry standards. Good usability and user interface. What aspects are problematic or could work better? Issues with direct dial functionality - phone numbers for countries are frequently unavailable. Frequent billing mistakes. Terrible customer service. What features/services would you like to see in future versions of this product? I do not see a need for new functionality. ...

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SN

Scott N

09/07/20

1 out of 5

Zoom and beyond

What do you like best? I like how easy it is to you. Also the product is fairly consistent. What do you dislike? Not much, other than it cost money for the premium features. Recommendations to others considering the product: Google Meet and Microsoft Teams work well and will surpass Zoom soon, so consider one of those if your organization already pays for those services. What problems are you solving with the product? What benefits have you realized? Remote working ...

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K-

Keith - B

09/07/20

5 out of 5

Review of Zoom software (pros and cons)

What do you like best? ZOOM is a great tool, It’s the interface is really simple and easy to use, with a variety of settings, good video and audio qualities. It also allows screen sharing which makes it a perfect presentations tool making it easy to share presentations. You can pre-set meetings even in the next months to come without physically meeting participants enhancing our safety and health, especially during this pandemic. What do you dislike? Sometimes the system freezes ...

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AK

Amrit K

09/07/20

5 out of 5

It is user friendly and quality of vidwo is good

What do you like best? User Interface Is very good video quality is good What do you dislike? Somevtime voice quality is not appropriate Recommendations to others considering the product: Easy to use and simply we can use from our mobile very easy. And share our screen, videos, and presentations What problems are you solving with the product? What benefits have you realized? Interaction with client in this pandemic situation. And even easliy share presentations.

MB

Mike B

09/07/20

5 out of 5

Rsm

What do you like best? Like the fact that input can be given as quickly as needed during the call What do you dislike? No negatives about the zoom very happy with the outcome of every time I use this product Recommendations to others considering the product: Product is very good for communication to employees an outside marketing and contractors What problems are you solving with the product? What benefits have you realized? Issues that can be taken care of ...

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JP

Jefferson P

09/07/20

5 out of 5

Secured Virtual Connection

What do you like best? I like everything about it! I am working for different clients across the globe. Having the ability to select countries for free toll number is indeed amazing! Also, being able to create a unique meeting link with a password is truly a game changer. What do you dislike? Maybe the integration of Zoom meeting into my Outlook email, sometimes it loads for few minutes just to generate the meeting content for the email. What problems are you solving with the ...

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UI

User in Restaurants

09/07/20

5 out of 5

Great way to video call colleagues

What do you like best? Easy to use. Can choose when to start the meeting. Fun background What do you dislike? American phone number to join via phone call Recommendations to others considering the product: Great piece of software if you can’t meet face to face What problems are you solving with the product? What benefits have you realized? Great way to get the team updated

JC

Jack C

09/07/20

5 out of 5

Using Zoom for conferences is a good idea

What do you like best? The search tool that zoom has allows to carry out a very detailed search process where specific people are found in the meetings, either by filtering them through parameters such as the most recent connections or using an integration such as Outlook contacts. What do you dislike? The extension that zoom uses for Google Chrome usually does not notify when there is a meeting scheduled, regardless of whether the date or time of the meeting is close. In case it ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].