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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1891-1900 out of 6134

UI

User in Information Technology and Services

09/08/20

5 out of 5

Zoom is often used for meetings. And it has got all the features required for a team meeting.

What do you like best? Easy to use and it's User Interface is pretty simple. Connections are great and screen sharing is smooth. What do you dislike? For a new user,they can only have sessions of 30 mins for free. What problems are you solving with the product? What benefits have you realized? Team meetings

AI

Agency in Higher Education

09/08/20

5 out of 5

Perfect app

What do you like best? Ease to join calls during covid and on daily basis What do you dislike? It has few pop ups to join one call. The interface has to be revised What problems are you solving with the product? What benefits have you realized? Daily calls for projects

V

Vinay S

09/08/20

5 out of 5

Zoom is the result of having good communication

What do you like best? Quick sharing the information and connecting with the team members. What do you dislike? There are some performance issues that need to be fixed. Recommendations to others considering the product: Yeah, I will recommend zoom to my friends and family members for connecting and sharing the thoughts. And to the students who are taking the online classes. What problems are you solving with the product? What benefits have you realized? We used to ...

Read more

AI

Administrator in Telecommunications

09/08/20

5 out of 5

The go-to business video solution

What do you like best? Zoom is a robust video calling solution for business. The quality is great, and it works every time. What do you dislike? Zoom does require installation of software to work, and it's file sharing ability is clunky. What problems are you solving with the product? What benefits have you realized? Zoom is a pretty good replacement for face to face meetings.

UI

User in Consumer Services

09/08/20

5 out of 5

zoom is great for business communication

What do you like best? zoom is very representative for long distance communication in all situations of activity What do you dislike? reduced real communication with clients so there is no direct communication of feelings Recommendations to others considering the product: zoom is the most important system for 2-way relationships for business, personal or B to Bx, until the goal is achieved quickly - recomended What problems are you solving with the product? What ...

Read more

HM

Hillary M

09/08/20

5 out of 5

Fun way to connect with workmates, friends and family and easy to use

What do you like best? I love how easy Zoom is to use and figure out. With recent updates, it looks like the ability to place a photo behind you as you chat has gotten cleaner. The ability to hold meetings is easy to set up and you can even hook your computer up to your large smart TV via HDMI cable and watch and listen to Zooms over television. What do you dislike? It can be difficult to explain to people who are not tech-savvy how to use Zoom. There are so many ways to connect ...

Read more

KS

Karan S

09/08/20

5 out of 5

Zoom is here to help you connect

What do you like best? Quick jump in meeting sessions with anyone in the world on almost any platform. What do you dislike? Slightly slow UI while screen sharing sessions. Recommendations to others considering the product: In this crucial situation of pandemic, when everyone is working from home, Zoom is a reliable solution for connecting and communicating. What problems are you solving with the product? What benefits have you realized? Connecting with team daily ...

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J

John

09/08/20

5 out of 5

I like school lol

I like school lol

MP

Mayank P

09/08/20

5 out of 5

Excellent for online meetings

What do you like best? Screen sharing & control each other's screen What do you dislike? Time limit in free edition. Also should be subscription based on no of meetings. Recommendations to others considering the product: Just give it a try What problems are you solving with the product? What benefits have you realized? Reviewing problems faced by client while using our software

GS

Goutam s

09/08/20

5 out of 5

Zoom is outstanding web conference system. i like this very much and use a lot for my works.

What do you like best? i like most the video and audio quality. What do you dislike? I dislike the 40 minute limit although it's their business. Recommendations to others considering the product: yeh! it's pretty good and usable. i think it will fulfill all your requirement. so i recommend it to all looking for web meeting software. What problems are you solving with the product? What benefits have you realized? I solved problem of my company which is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].