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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1841-1850 out of 6134

JR

Jez Rackham

09/10/20

1 out of 5

Feeble low quality experience

If Zoom represents the best conferencing software there is then that Z should be a D. As a videographer I know the limitations of codecs, but zoom is worst of the worse. Disgusting audio artefacts, don't ever go near aggressive echo option or you clients will sound like they're drowning!! the low light compensations will glare like staring at the sun too long!!, I'm almost convinced the enable HD option is for psychological benefit, because the difference, if any, is negligible. Honestly ...

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V

Vinay C

09/10/20

4 out of 5

Zoom Honest Review

What do you like best? Its very fast and easy to use and everyone can easily use it What do you dislike? when we join a meeting then we need to manually on the mic. Recommendations to others considering the product: Yes it is a very nice app for video conferencing as well as teaching What problems are you solving with the product? What benefits have you realized? Its is very helpful for online teaching

PG

Paul G

09/09/20

4 out of 5

Great conf tool with minor issues

What do you like best? It is very easy to use and stable even when used with many participants. The download client is small. What do you dislike? Limited web app so in most cases you will you have to download the client, security is questionable and there are occasionally bugs e.g. where you cannot copy text. Recommendations to others considering the product: Give it a try, if you want to avoid the expensive mess that Teams is Zoom is a great alternative. What problems ...

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CS

chetan s

09/09/20

4.5 out of 5

My zoom experience

What do you like best? Easy to connect, share links, screen sharing is user friendly. It is able to notify me of my meetings and also provides security. Screen record is also available. What do you dislike? I have been using zoom for more than a year now and honestly I could not find anything as such. Recommendations to others considering the product: Recently there was some fake news being circulated in the market that said that zoom is a Chinese app, whereas it is from ...

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LP

Lovdeep P

09/09/20

4.5 out of 5

Simple to use.More user friendly

What do you like best? This is ideal when you want to host a very large number of teammates. It's also giving Google Calendar support. It's really easy to use. Very user friendly platform. Both Mobile and Desktop What do you dislike? Sometime video is not of 4K . It supports 720p . Lots of security issues was reported in past. But I guess Zoom team have already taken the appropriate measures on that Recommendations to others considering the product: Best for all type ...

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S

Saurav S

09/09/20

4.5 out of 5

Helpful for lockdown situations from school to work.

What do you like best? Zoom is a platform for group meetings which allows us to communicate in a group, due to the lockdown situation imposed by the government, it is crucial for us to work from home and to learn. The most exciting feature about zoom is it allows us to communicate with each other at the same time and we can share screens whenever we can. It has a remote desktop feature which is very handy. security and privacy is another matter where zoom is best. It only allows admin to ...

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EG

edward g

09/09/20

4.5 out of 5

Quick and easy to use

What do you like best? The share screen process is great for training new recruits What do you dislike? I really cant fault how zoom works or operates What problems are you solving with the product? What benefits have you realized? Connecting multiple locations at once means we can train more people at once this allowing them to get into the workplace quicker and get on with the job in hand

UI

User in Apparel & Fashion

09/09/20

4.5 out of 5

Zoom makes it easy

What do you like best? user friendly and easy to set up meetings What do you dislike? Licensing limited to one person and free use limited to 40 minutes What problems are you solving with the product? What benefits have you realized? Group video conferencing with large number of participants

RS

Ravi S

09/09/20

4.5 out of 5

One of the good solutions for video solutions

What do you like best? One of the light weight and best video conferencing apps available. What do you dislike? Sometimes it takes time to load and auto reconnects. Also there were few security issues that are being resolved actively i believe. What problems are you solving with the product? What benefits have you realized? Video conferencing during these COVID situations has become essential and Zoom solves this purpose. Though Google Meet also serves purpose and is much ...

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CI

Consultant in Marketing and Advertising

09/09/20

4.5 out of 5

Zoom is the best video conferencing platform I've tried

What do you like best? The video and sound quality is great. The free tier is good enough (offers 45 mins of call time) but if you can afford to upgrade, you'll enjoy unlimited call time and participants. The inferface is easy to use and it's simple to add people to the call (even if they don't have Zoom). What do you dislike? Nothing, really. Or shall I say, nothing that the other video conferencing solutions do beter. Recommendations to others considering the product: You ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].