9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1831-1840 out of 6134
UI
User in Hospital & Health Care
09/10/20
Quick and easy
What do you like best? - it’s free - easy to use - can see more than 4 participants at once What do you dislike? - security issues - need to download the app for use on a Mac What problems are you solving with the product? What benefits have you realized? More than 4 participants can be seen at the same time therefore nobody gets left out
AI
Administrator in Higher Education
09/10/20
Seemless experience
What do you like best? Easy navigation and quicknsetup to create meetings What do you dislike? 40min limitations for free usage, competes have move usage Recommendations to others considering the product: Reliable option for video conference What problems are you solving with the product? What benefits have you realized? Easier to collaborate with peers and remote teams
UI
User in Transportation/Trucking/Railroad
09/10/20
G2 Review
What do you like best? Zoom has really been advantageous during this pandemic. While F2F meetings are not possible, having zoom helps to build partnerships . What do you dislike? I can't really think of anything I don't like What problems are you solving with the product? What benefits have you realized? Zoom has contributed to better collaborating with our partner carriers to have more meaningful corrective actions.
RB
Ran Bahadur K
09/10/20
I would like to suggest zoom for them as educational tool for online class.
What do you like best? I like the video and sound quality of the zoom app as well as we can get it for free. Zoom app is easy to use as well as it can be run by children also. What do you dislike? Zoom provides only 60 min to the user. It hampers the study of the student. Zoom has a security issue . What problems are you solving with the product? What benefits have you realized? I am a student of IT so, I used to solve problem-related to it with the help of a professor. It ...
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VW
Vikram W
09/10/20
Amazing clarity on Video calling
What do you like best? Video Clarity and Multiple People allowed Easy Interface Wide reach (Used by everyone) Android App available Powerpoint sharing What do you dislike? No option to call others only set meetings Recording option not available What problems are you solving with the product? What benefits have you realized? Family Video conferencing Face to face meeting with Office team due to work from home
SA
Subodh A
09/10/20
Amazing Video Conference Software
What do you like best? This software is really easy to use has a very beautiful and well managed user interface suitable for all kind of people. What do you dislike? The feature that i don't like about zoom is. It only gives 40 minutes of talk time if we host a meeting and email isn't verified. Recommendations to others considering the product: If anyone is thinking or willing to use the service of zoom then I recommend them to use a verified email account on zoom to skip ...
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SJ
Sun J
09/10/20
It helps me to build an instant business meeting easily
What do you like best? it is very easy to use, saving my time and friendly interface, Multiple login methods. What do you dislike? Zoom has suspended all new FREE user registration in China Recommendations to others considering the product: It is recommmended What problems are you solving with the product? What benefits have you realized? Organise an online meeting, saving time and instant accsee to my partner
UM
umapathy m
09/10/20
My experience with zoom
What do you like best? Zoom is an app to connect with people through video conference.the usage experience is very good when we consider cost, flexibility and gathering facilities. What do you dislike? Common people are unaware about the method of using zoom.so it needs more innovation for easy reach.zoom must spread knowledge about ways for using their app. Recommendations to others considering the product: Very useful app to connect with people virtually. What ...
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UI
User in Information Technology and Services
09/10/20
Amazing Product
What do you like best? The ability to add backgrounds, and the AI What do you dislike? When I am on mute, It doesn’t prompt you, that you are on mute when you are speaking. What problems are you solving with the product? What benefits have you realized? I am working with my teammates remotely.
UI
User in Media Production
09/10/20
Great strides in a short time
What do you like best? Zoom is much like many other video products, but has some standout features. Chief among them for my purposes is the ability to switch between speaker and gallery view on all platforms (unlike other products such as Google Hangouts Meet, which automatically tiles multiple speakers on desktop/laptop, but has no tile option on mobile devices). What do you dislike? The meeting IDs and passwords can be slightly laborious to type in, especially if on a mobile ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].