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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1791-1800 out of 6134

JB

Jyoti B

09/11/20

4.5 out of 5

Zoom is the best application for group buisness conference video call

What do you like best? The best experience with a group video conference call for buisness meetings and verygood audio and video quality and clearity provided by the application. IT'S USER Friendly and very much accessable What do you dislike? The Content and Pdf sharing and screen sharing options need to worked more for better clearity What problems are you solving with the product? What benefits have you realized? The large number of people can join for video conferencing ...

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UI

User in Hospital & Health Care

09/11/20

4.5 out of 5

Zoom has been a great help during the remote work period.

What do you like best? Zoom is easy to use, navigate and connect with others when you can't be there in person. What do you dislike? Sometimes the audio cuts in and out too much. What problems are you solving with the product? What benefits have you realized? We are able to collaborate easily and work together from remote locations. The video option is great to be able to clearly see others' facial expressions and it's always great to see and hear the others.

RP

Rakesh P

09/11/20

4.5 out of 5

Hixardt Zoom Experience review

What do you like best? Meetings history / template is a good feature and extensive ability to customize settings What do you dislike? the consistent number of times the service lags and how it competes against Microsoft teams in features and strengths. There are significant advantages with Microsoft teams that I as as administrator like versus here in Zoom. Microsoft will soon have New Microsoft Teams meeting pre-join experiences and the ability to adding a personal mailbox in ...

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CI

Consultant in Professional Training & Coaching

09/11/20

4 out of 5

Zoom is one of the best meeting platform.

What do you like best? Easy access., Great UI, ease of navigation. What do you dislike? Data & bandwidth requirement is quite too high. What problems are you solving with the product? What benefits have you realized? Meeting & training.

DK

Dinesh K

09/11/20

0 out of 5

Poor customer support

What do you like best? Nothing great. Video always lags for us. What do you dislike? We had an issue during our webinar. We contacted their support team. Their support team didn't bother to help us and they were rude and not bothered to help us. What problems are you solving with the product? What benefits have you realized? We wanted to conduct an online class with zoom. We could conduct the classes online.

SK

Shashikumar K

09/11/20

4 out of 5

ZOOM REVIEW

What do you like best? 1.More control 2.Presentation mode 3.Range of filters 4.Reactions in video 5.More brightness 6.Noise cancellation What do you dislike? Multiple windows if we open there will be video problem Recommendations to others considering the product: Low cost and ease of use. You donot require an administrator for using ZOOM What problems are you solving with the product? What benefits have you realized? Cost reduction and time saving

AI

Administrator in Hospital & Health Care

09/11/20

5 out of 5

Zoom Rocks!

What do you like best? Best feature is a summary of up-coming meetings plus integration to Outlook. Microsoft Teams cannot do this What do you dislike? The host has to be on the call to allow someone else to take over Recommendations to others considering the product: Zoom simply works, easy to learn and tons of functional What problems are you solving with the product? What benefits have you realized? Everyone knows how to use Zoom, versus WebEx, Skype, and Teams

UI

User in Information Technology and Services

09/11/20

5 out of 5

Most friendly tool

What do you like best? It is a very simple too to use and share with friends. What do you dislike? The limits in the free version regarding time to conference call Recommendations to others considering the product: Very friendly and I have never faced trouble with security questions What problems are you solving with the product? What benefits have you realized? Connect with people in different locations and countries

UI

User in Information Technology and Services

09/11/20

5 out of 5

Better than competitors

What do you like best? Interface is quite simple and requires minimum steps to initiate conversation What do you dislike? Unable to invite people from zoom window What problems are you solving with the product? What benefits have you realized? Zoom allows over 50 members to join call and allows to manage video and audio components , polls, whiteboards , chat box whenever there is a query.

ML

Mariana L

09/11/20

5 out of 5

Zoom Video to communicate with everyone

What do you like best? I really like Zoom because it is a security tool and it is possible to chat online with many people at the same time in different locations in the world. It is possible to share the screen with those who participate in the conversation, you are availeble to to chat privately or send a message to the whole group, you can react with emotions and also record the videoconference if necessary. The free version of the tool is great What do you dislike? I have ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].