9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1781-1790 out of 6134
UI
User in Education Management
09/12/20
It is a very good app with great performance
What do you like best? The picture quality is goodish, Sound quality is goodish too. What do you dislike? Always telling that an error occurred in zoom report problem. The app lags a lot even though I have decent internet connection. In ongoing meeting it crashes 1-2 times anyway Recommendations to others considering the product: It is a very good app What problems are you solving with the product? What benefits have you realized? Zoom is easy to set up, ...
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CS
catherine s
09/12/20
It's a very good app for online students.and also connect more student in group call
What do you like best? During the corona season,many student face a various problem to attend the lectures online.some student can't attent the online lectures.This is a only app for students to study and attent the online lectures.and also student chat with their friends during the lectures What do you dislike? Some time video is not clear and can see only few peoples at the same time.and some time voice not comming during the lectures.in the starting days it works very well.but ...
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AS
Abhinav S
09/12/20
Most secure video conferencing software!
What do you like best? I liked how safe and easy it is to use, and the quality of its videos. What do you dislike? It used to hang sometimes when I tried to use screen sharing. Recommendations to others considering the product: Go and use it. It is absolutely safe to use and have no problem related to privacy etc it is also very simple and easy to use What problems are you solving with the product? What benefits have you realized? Zoom is helping me to remain in ...
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TK
Thomas K
09/12/20
Connect with anyone at any time.
What do you like best? Zoom presents a good image in its interface, it is very easy to connect with customers who are far from my location. Setting up a video call and talking for hours without interruption is something I like about Zoom. There are no quality issues at any time, the audio and microphone volume is acceptable. What do you dislike? The support doesn't solve exactly what I need, if they answer quickly but the information they sent me is not appropriate to solve. ...
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SK
Stephanie K
09/12/20
Difficult to imagine remote work without it
What do you like best? I am a Learning & Development professional and lead many virtual trainings by Zoom. Aside from regular video conferencing to remain in contact with my international team, I appreciate the polls and breakout rooms, which make training and learning engagement more effective. What do you dislike? I dislike that there are many features (breakout rooms, polls, app integration, etc.) that I need to request access to from my company Zoom administrator. I wish that ...
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CI
Consultant in Information Technology and Services
09/11/20
Excellent app for video con
What do you like best? I can do multi user video con. I can see who is speaking, I can record on cloud What do you dislike? Security. Anyone can login to zoom. Bit risky. What problems are you solving with the product? What benefits have you realized? Remote working
UI
User in Higher Education
09/11/20
Easy to use communication software
What do you like best? It is possible to join meetings without having a Zoom account, that makes it easy to use the software. Zoom optimizes the sound in noisy environments. Zoom can diffuse your background, which makes working at home a lot easier. I like the connection to Google calendar to directly invite others. What do you dislike? Often a non licensed person creates the call, which results in a 45 minutes time limits. Also, inviting a person that is online does ...
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JB
Jonathan B
09/11/20
Easy to setup and use
What do you like best? Cloud Recording and admin console are simple and reliable to use. What do you dislike? Support from Zoom is difficult to get in contact with. We had more luck getting the support we needed from the reseller we purchased Zoom from. I'm assuming the support issue is b/c the COVID 19 flood of support requests. Recommendations to others considering the product: Be sure you have decided how many users need accounts and how much cloud storage you will need. ...
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RJ
Rony J K
09/11/20
Zoom review- User friendly video conferencing app
What do you like best? Ease of use Can mute participants Feature to message only the host Mute participants on joining Switch off the video of participants What do you dislike? Paid account only has more than 40 minutes Even some paid accounts have limit of 100 participants Recommendations to others considering the product: Do try out zoom, rest assured that security features have been implemented to safeguard against hacking What problems are you solving ...
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UI
User in Computer Software
09/11/20
Simple Yet Effective
What do you like best? - I like the fact that it can be used on Windows, Mac, and IOS. - I like the integration with Google email so that we can send the link directly to coworkers. What do you dislike? - Time-limit on the free versions are too short for many meetings (Our company has the premium version; however, not everyone has access) - Low bandwidth users tend to suffer greatly even for audio only phone (FaceTime audio works fine with this low bandwidth) ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].