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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1771-1780 out of 6134

LR

Lakshan R

09/12/20

4.5 out of 5

One of the most essential tools, speacially during this pandemic situation.

What do you like best? Compared with other platforms, Zoom provide good audio and video quality. It is also easy to use even for a person with basic IT knowledge, which makes is a quality product specially to conduct long distance meetings for organizations and schools. What do you dislike? The mobile app was not as good as the online platform Zoom requires a fast internet connection for stable a connection The recent privacy and Security issues involving the app The ...

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BR

Binam R

09/12/20

5 out of 5

Best Video-Telephonic Service Provider; ZOOM

What do you like best? Zoom App is very much useful in making video Calls/organize Conferences/Panel Discussions and Chats. It is very much user friendly and keeps on updating its feature as per the requirements of the Users. Specially during the Covid19 National Lockdown, it provided immense help in carrying out different Task. What do you dislike? I have very reasons of dismay with this App. I have observed that it consumes huge volume and data and operates whimsically in a low ...

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VK

vipul kumar s

09/12/20

5 out of 5

zoom is awesome

What do you like best? screen sharing that makes is amazing app What do you dislike? cant able to hear the sound of shared videos Recommendations to others considering the product: zoom is amazing kindly use it What problems are you solving with the product? What benefits have you realized? attending all the meetings virtually now a days

RR

Royce R

09/12/20

5 out of 5

Refind product

What do you like best? video calls and cloud recording features What do you dislike? the 40 minute free call limit makes it hard What problems are you solving with the product? What benefits have you realized? team meetings

JS

Jatinder S

09/12/20

5 out of 5

Great Online Meeting Platform

What do you like best? Ease of Connecting with people and Number of People who can join What do you dislike? Their servers sometimes drops during the call What problems are you solving with the product? What benefits have you realized? Meeting new business partners and connecting with my team members

JS

Jacob S

09/12/20

5 out of 5

Zoom

What do you like best? Zoom is a fantastic product that allows individuals to meet remotely for any number of professional events. The software runs smoothly from anywhere with a wireless internet connection. Presentations are shown promptly and have full control of their presentation whether it be through the screen sharing option or through simply lecturing via their respective webcams. From an academic perspective students have the option to notify their professors or presenters if ...

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UI

User in Higher Education

09/12/20

3.5 out of 5

Great but not friendly

What do you like best? I like that you have a great conectivity. What do you dislike? That is not easy to use for older people. Recommendations to others considering the product: Improve user experience. You need to make easy for all kind of people. What problems are you solving with the product? What benefits have you realized? I dont think that zoom is great for business. I prefer Microsoft Teams, everyone is familiar with and you can share files, you can have an ...

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UI

User in Marketing and Advertising

09/12/20

4 out of 5

Easy and free to use

What do you like best? Easy to navigate and use, able to use free of charge What do you dislike? However, the free version only allows up to 45 mins Recommendations to others considering the product: Good to use to set up virtual meetings What problems are you solving with the product? What benefits have you realized? Virtual meetings can be set up easily

UI

User in Marketing and Advertising

09/12/20

4 out of 5

User interface

What do you like best? It open source and easy to access. Group meetings, and many mores What do you dislike? Video lag between meetings sometimes needs to be improved. Recommendations to others considering the product: It's a good platform for group meetings, chats, virtual training to team, easy interface. What problems are you solving with the product? What benefits have you realized? Group meetings, communication between team , project review, etc.

VM

Victoria M

09/12/20

4 out of 5

Best communication method

What do you like best? With zoom l am able to communicate with a group of people at once. I am able to mute and block video as well as chat whilst in a zoom meeting. There is also an option to record and playback meeting in future and share with others. What do you dislike? I was unable to find a way to record using other software. What problems are you solving with the product? What benefits have you realized? I am able to communicate with a group of people at a time. I am ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].