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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1701-1710 out of 6134

SA

Somesh A

09/15/20

5 out of 5

Best for screenshare even when you face low bandwidth issue

What do you like best? The screenshre feature is awesome its light... Doesn't take much time to be shared. People can switch screens without lagging What do you dislike? Password which youset for the account will be visible to user who join the meeting Recommendations to others considering the product: Use it and then feel the difference... Your effort in understand and explain will be quite effective What problems are you solving with the product? What benefits have ...

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TZ

Tanzeel Z

09/15/20

4 out of 5

Contemporary tool for video conferencing and file sharing

What do you like best? We have used Zoom alot during this pandemic era after experimenting with many other such products but I can comfortably say that zoom is the best of lot. The template, video quality, speed, file sharing and busniess correspondence with zoom is better than all other toold. What do you dislike? The mobile is not the same user friendly catch as the desktop version of Zoom is. I feel like it takes a lot of scrolling towards right and left to find some one. The ...

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UI

User in Accounting

09/15/20

4 out of 5

High Quality Meeting Platform

What do you like best? Provides seamless ability to interact with colleagues across the internet. Easy to use and interact with others What do you dislike? Sometimes the connection has lag, though this is rare and often it works seamlessly Recommendations to others considering the product: Great meeting platform that is free and easy to use What problems are you solving with the product? What benefits have you realized? The ability to interact with colleagues during ...

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UI

User in Civil Engineering

09/15/20

4 out of 5

Can make easily confrence calls and it's free and secure.Loving zoom experience.

What do you like best? Multi confrence call system at realtime. What do you dislike? Some time realtime call got lags and it become slow Recommendations to others considering the product: Zoom is best app ,way ahead of compition What problems are you solving with the product? What benefits have you realized? It's help me to connect my clients and co worker in realtime,it helps to grow my business.

AI

Administrator in Computer Software

09/15/20

4 out of 5

Solid, reliable platform for video comms

What do you like best? Does the job, integrates well with stuff What do you dislike? a lot of security concerns for prospects Recommendations to others considering the product: probably will do the job for your org but if security is concern go with webex What problems are you solving with the product? What benefits have you realized? I can video chat with coworkers efficiently during the pandemic.

HM

Heena M

09/15/20

4 out of 5

Nice option for online meetings

What do you like best? In these pandemic days, Zoom allows us to connect with our colleges remotely with both mobile and laptop. It is a must have application to work from home for live discussions remotely. What do you dislike? My first concern would be the privacy. They say the encryption is E2E but it is not, because they could access the content on the server side. Sometimes video hangs in the slow networks nothing else. What problems are you solving with the product? What ...

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UI

User in Pharmaceuticals

09/15/20

4.5 out of 5

Great Software

What do you like best? Great software for Online meetings. I personally also use it for a podcast on the weekends. What do you dislike? The software does what it's supposed to do and it's a great tool What problems are you solving with the product? What benefits have you realized? We realized that you don't have to be together physically in order to have staff meetings especially with this new normal.

PS

PRABHJOT S

09/15/20

4.5 out of 5

Zoom's solid and stable presentation

What do you like best? These are the things which I like most about Zoom They have got seriously evaluated paid plans for everyone rich or poor. These plans are simple to utilise and the other best thing is that the organisation tends to resolves any issues rapidly. The other features like huge meeting capacities and stellar performance are also very good. There are many rich features for hosts and participants as well which is really commendable. What do you dislike? There ...

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MB

melissa B

09/15/20

4.5 out of 5

Zoom, helping projects and collaborations move forward in uncertain times.

What do you like best? I love that you can easily switch between a meeting and screen share. It’s made it really easy to work during covid as we are no longer at the office sharing ideas in person. I love that you can choose backgrounds or upload your own. This has helped us to remain cheerful and connected. What do you dislike? I wish it had a bit more integration like slack. I really enjoyed creating custom emojis in slack it was a small but fun way to make coworkers smile. ...

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SD

Steven D

09/15/20

4.5 out of 5

A wonderful communication tool necessary in these times of crisis

What do you like best? It is the perfect tool to always maintain an excellent communication system, it provides various comfortable spaces, a chat with real-time messaging, as well as videoconferences with a large number of guests. Its tools are easy to use, it is easy to enter the room, record the meetings with audio and video, keep the rooms safe to maintain the security and protection of the information. Remote access is a great advantage to manage any system from one place and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].